GSX Gizmo

The GSX Gizmo is a performance monitoring and management software designed specifically for Microsoft 365 and Microsoft Teams. It is tailored to meet the needs of small, medium, and large enterprises, providing tools for IT administrators, network administrators, Microsoft 365 administrators, collaboration and communication managers, and professionals across various industries. The software aims to optimize the performance and reliability of Microsoft 365 and Microsoft Teams environments.

Key Features

Microsoft 365 Monitoring: The software enables IT teams to monitor the user experience of Microsoft 365 and Microsoft Teams, allowing them to prioritize areas that require attention. It helps identify potential bottlenecks and optimize the ROI of the Microsoft investment. The vendor states that it supports proactive management of Microsoft 365 service reliability.

Connect Detection Data: The software connects detection data with network path analysis and existing infrastructure and monitoring data. It provides a comprehensive understanding of the location and ownership of problems within the Microsoft 365 environment, facilitating effective troubleshooting and issue resolution.

Correlate Monitoring Events: The software correlates all monitoring events related to Microsoft Teams and Microsoft Office 365 services. It transforms these events into meaningful incidents that can be qualified, prioritized, and assigned to the appropriate team, streamlining incident management and resolution processes.

24/7 Digital Experience Monitoring: The software offers continuous monitoring of the digital experience for Microsoft 365 users. It captures real-time data on user interactions, performance, and availability, enabling proactive identification and resolution of issues that impact user experience.

Microsoft Teams Call Quality Analytics: The software provides in-depth analytics on Microsoft Teams call quality. It offers insights into call performance, latency, and other quality metrics, helping IT teams identify and address issues affecting the quality of Microsoft Teams calls.

Deep Dive Latency Analysis: The software allows for deep dive analysis of latency within the Microsoft 365 environment. It helps identify the root causes of latency issues and their impact on user experience, facilitating the optimization of network performance and reducing latency-related problems.

Service Performance Reporting: The software generates comprehensive reports on the performance of Microsoft 365 services. It provides insights into service availability, response times, and other key performance metrics, helping IT teams track service performance trends and make data-driven decisions for improvement.