GuestFirst

GuestFirst by Sports Systems is an online solution designed to streamline event information gathering and data management for large to enterprise-sized sports and sponsorship organizations. According to the vendor, this software caters to the needs of sports organizations, sponsorship organizations, event management professionals, marketing professionals in the sports and entertainment industry, as well as hospitality professionals in the sports and entertainment industry.

Key Features

Mobile Apps: According to the vendor, the software enhances and extends the on-site event experience by providing personalized content on attendees' mobile devices. It maintains continuity with existing site branding for a seamless user experience and offers timely event details and updates to keep attendees informed. The personalized, variable schedules cater to individual attendee needs, reflecting real-time data to ensure up-to-date information.

COVID-19 Solutions: The vendor claims that the software simplifies the complexity of following COVID-19 protocols and best practices for sporting, entertainment, and corporate events. It includes off-site daily health screenings to ensure attendee safety, enables event site access control to manage the number of people in the event "bubble," and facilitates building access control to ensure safe entry into workplaces. The software also provides data collection and management for accurate tracking and reporting, offers COVID-19 test kits for testing and identification of virus carriers, and includes a "Back to events/Back to office" app to facilitate the reactivation of events and the return to workplaces.

Accreditation / Credentialing: The vendor states that the software simplifies the process of accrediting and credentialing media, internal staff, operational staff, and volunteers. It provides a fully brand-compliant application website for a seamless user experience, with a simple and user-friendly application process for easy submission of requests. This feature improves data accuracy and ensures compliance with automated, personalized email communications. It also integrates COVID-19 access protocols to ensure the safety of all attendees, facilitates badge production and in-venue zone scanning for efficient management, and generates intuitive reports for each event constituent for better oversight and decision-making.

Guest Invitation & Registration: According to the vendor, the software empowers event teams to create personalized guest experiences through content and communication. It promotes events with a fully brand-compliant, mobile-responsive website and enables precise management of guests' individual needs and preferences for a personalized experience. The software delivers streamlined guest invitation and registration processes, providing a custom-built solution that fits the unique needs of each event. It also supports integration with ticket and asset management systems for seamless coordination.

Ticket Management: The software simplifies the management of ticket and asset allocation for events, according to the vendor. It communicates ticket and asset availability to relevant stakeholders and facilitates the review and comparison of competing requests for the same assets. The software aims to improve usage by ensuring the right customers and end users attend events, reducing the number of unused tickets for better ticket ROI. It also generates compliance-auditable reporting for accurate tracking and analysis.

Sponsorship Asset Management: The vendor claims that the software enables effective communication and improved usage of valuable sponsorship rights and assets. It provides a single, customized private portal for streamlined asset management, offering an intuitive administrative backend for easy oversight and control. The software allows access to up-to-date details including availability, costs, marketing rights, and terms. It can manage multiple sponsorships and events for efficient coordination, and generates compliance-auditable reports for better tracking and evaluation.