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Employees at companies that have implemented HealthJoy have found several key use cases for the product. One important use case is the …
Overview
What is HealthJoy?
HealthJoy is a connected healthcare navigation platform offered by HealthJoy, LLC. According to the vendor, the platform aims to simplify the healthcare experience for employees by bringing together all benefits into one intuitive app. It provides guidance and support to help employees navigate their...
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- Tech Details
What is HealthJoy?
HealthJoy is a connected healthcare navigation platform offered by HealthJoy, LLC. According to the vendor, the platform aims to simplify the healthcare experience for employees by bringing together all benefits into one intuitive app. It provides guidance and support to help employees navigate their care journey, access virtual care options, manage their health and wellbeing, and find the best providers. HealthJoy serves over 900+ companies of varying sizes, including Human Resources (HR), Benefits Consultants, Third-Party Administrators (TPAs), Brokers and Consultants, and employers in industries such as healthcare, technology, finance, and education.
Key Features
Connected Navigation Platform: According to the vendor, HealthJoy's connected healthcare navigation platform brings together all benefits into one intuitive app. It aims to provide guidance and support to help employees navigate their care journey, access virtual care options, manage their health and wellbeing, and find suitable providers.
Virtual MSK Care: HealthJoy's Virtual MSK Care, as claimed by the vendor, offers a comprehensive approach to musculoskeletal care. Employees can access coaching for chronic pain relief, with personal coaches creating tailored plans to support them throughout the process.
Virtual Primary Care: According to the vendor, HealthJoy's Virtual Primary Care provides employees with access to online medical providers. They can receive diagnoses, prescriptions, and refills without leaving their homes. The medical professionals are available 24/7, providing immediate care for common medical problems.
Virtual Urgent Care: HealthJoy's Virtual Urgent Care, as stated by the vendor, offers immediate care, any hour of the day. Employees can talk to a medical provider with just one tap on the HealthJoy app. The medical professionals can treat common health issues, prescribe medication, and provide medical advice.
EAP (Employee Assistance Program): According to the vendor, HealthJoy's EAP supports the wellbeing of employees. The program offers counseling and custom treatment plans for mental health issues. Employees have access to employer trainings, guides, and resources. The EAP provides direct, 24/7 access to health advocates for immediate support.
Behavioral Health: HealthJoy's Behavioral Health program, as claimed by the vendor, aims to foster a mentally healthy workplace. Employees have access to mental healthcare and support for common mental health issues. The program offers custom treatment plans and resources to address employee mental health and happiness.
Chronic Care: According to the vendor, HealthJoy's Chronic Care program offers a new approach to managing chronic conditions. Employees receive support and guidance to effectively manage their chronic diseases. The program provides resources, education, and personalized coaching to improve health outcomes.
HealthJoy Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
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- Business Problems Solved
Employees at companies that have implemented HealthJoy have found several key use cases for the product. One important use case is the ability to access free mental health counseling, which has been highly valued by the workforce. Employees can easily connect with counselors and receive the support they need, improving their overall well-being.
Another valuable feature of HealthJoy is its claim review functionality. This feature allows employees to quickly and efficiently review their claims, ensuring accuracy and reducing any potential errors or discrepancies. By having this capability, employees can have peace of mind knowing that their claims are being properly handled and processed.
The concierge service provided by HealthJoy has also proven to be beneficial for employees. This service helps them set up appointments quickly and efficiently, saving them time and effort. Whether it's scheduling a doctor's visit or finding a specialist, the concierge service streamlines the process and ensures that employees can access the healthcare services they need in a timely manner.
In addition, employees have found that they can resolve issues faster by using the chat function with Joy, HealthJoy's virtual assistant. Instead of waiting on hold or speaking with a live person, chatting with Joy allows them to get immediate assistance and answers to their questions. This convenience has been highly appreciated by users, as it saves them time and allows them to address their concerns more efficiently.
Overall, HealthJoy empowers employees to make better health decisions and take control of their health. By providing access to various healthcare resources and guidance for healthcare-related concerns, employees can proactively manage their well-being. This not only improves their relationship with their employers but also leads to better overall health outcomes. Additionally, by reducing call-ins and improving work performance, HealthJoy helps companies save on healthcare costs while ensuring that employees receive the support they need.