Helpie WP

Helpie WP is a WordPress Knowledge Base Plugin designed to assist individuals and teams in creating wikis, knowledge bases, and documentation. According to the vendor, this solution is suitable for businesses of various sizes and is utilized by technical support teams, customer service teams, software development teams, IT departments, education institutions, customer support teams, software companies, and e-commerce businesses.

Key Features

Frontend Editing: Users can create and edit articles directly from the frontend of their WordPress site, facilitating collaborative content updates.

Publishing Capabilities: Helpie WP enables users to manage article editing, publishing, and reviewing at different levels, offering better control and coordination of content creation.

Revision System: Helpie WP includes a revision system that stores article edits, allowing for easy comparisons and selection of the most suitable version for publication.

Automatic Table of Contents: Helpie WP automatically generates a table of contents for articles based on headings, enhancing navigation within lengthy content.

Super Search: Helpie WP's search engine quickly scans articles and ranks search results based on relevance, ensuring efficient information retrieval.

User Access Control: Administrators can control user access to the knowledge base based on roles, passwords, or other criteria, ensuring content security.

Shortcodes: Helpie WP provides a set of shortcodes for customized display of knowledge base elements and functionalities.

Classic/Emo Voting: Helpie WP incorporates a voting system for users to provide feedback on articles, enabling continuous improvement of content.

Article Listing: Helpie WP offers various options for organizing and displaying articles within the knowledge base, including category-based and tag-based listings.

Elementor Elements: Helpie WP is fully compatible with the Elementor page builder, allowing users to design and customize knowledge base pages using a drag-and-drop interface and pre-designed elements.