HitchHiker

HitchHiker is a suite of solutions offered by HitchHiker GmbH to streamline operations and enhance customer offerings in the travel industry. According to the vendor, this software solution is designed for travel agencies, tour operators, airlines, online travel agencies, and travel management companies of varying sizes.

Key Features

Flight API: According to the vendor, the Flight API feature provides content aggregation and shopping solutions for flights and ancillaries. It offers a flexible solution for creating travel booking platforms and allows integration with multiple GDS and airline connections. The vendor claims that it also supports complete subsequent processes such as payment and ticketing.

Direct Connect: The Direct Connect feature, as claimed by the vendor, provides users with access to a full range of fares from major IATA NDC airlines and low-cost airlines. It offers an IATA-certified interface for uniform data format and seamless integration into online travel portals, B2B booking platforms, and travel management systems.

Global Airfare Cache: The Global Airfare Cache feature, as stated by the vendor, offers unlimited query options and tailor-made offers. It provides access to several billion airfares and offers daily fare updates. According to the vendor, this solution is cost-efficient and ensures high performance with fast response times.

Data Feed: The Data Feed feature, according to the vendor, is a service for generating flight data for tour operators, online travel agencies, and airlines. It includes flight data such as price, routing, tax, and surcharge information. The vendor claims that it supports a variety of export formats for importing flight data into different systems.

Agent: The Agent feature, as claimed by the vendor, is a flight search and booking system designed for consolidators and travel agencies. It offers an intuitive, graphical user interface for easy use by travel agents and consultants. According to the vendor, the Agent feature covers the entire process from flight selection to booking and ticketing.

Rule Engine: According to the vendor, the Rule Engine feature enables dynamic selection of the best tariff sources based on defined rules. It supports individual strategies for airlines and GDS, which the vendor claims can strengthen negotiating positions and increase kick-back payments.

Allotment Manager: The Allotment Manager feature, as stated by the vendor, is a solution for managing flight contingencies and group bookings. It automates actions related to allotment and booking management and integrates with Flight API for combining flight contingencies with other travel arrangements.

Flight Entry: The Flight Entry feature, according to the vendor, is an administrative software for flight tariffs. It streamlines processes and ensures efficient use of resources. The vendor claims that it simplifies data management and distribution to all distribution channels.

Ticket Automation: The Ticket Automation feature, as claimed by the vendor, is a cost-efficient ticketing solution for ticket wholesalers, tour operators, and online travel agencies. It automates the complete ticketing process from reading PNR to processing ticketing, aiming to prevent airline ADMs and ensure correct ticket issuance.

Queue Robot: According to the vendor, the Queue Robot feature automates booking management processes and includes modules for schedule changes, wait lists, queuing of bookings, and ticketing. The vendor also claims that it offers a repricing function for automated fare optimization.

Payment Gate: The Payment Gate feature, as stated by the vendor, is a solution for including margins on flights and settling liabilities to suppliers. It generates one-time-use virtual credit cards for supplier payments and combines multiple virtual payment providers into one interface.