Horizon FMS

Horizon FMS, developed by Frontline Information Technology, is a facility management software designed to streamline and enhance maintenance activities for organizations of all sizes. According to the vendor, Horizon FMS caters to the needs of facility managers, maintenance managers, property managers, real estate companies, and the hospitality industry. With its wide range of features and modules, this software aims to automate operations, optimize processes, and potentially achieve cost savings for long-term profitability.

Key Features

Facility Maintenance Software: According to the vendor, Horizon FMS is a software solution suitable for both hard services (HVAC, Electricals, Mechanical, Plumbing, Energy) and soft services (Cleaning, Security, Pest Control). It aims to computerize, organize, and enhance maintenance activities, including site surveys, inspections, asset management, planned preventive maintenance, breakdown reporting, and corrective maintenance.

Modular Facilities Management System: The vendor claims that this system works in conjunction with businesses to provide day-to-day management of processes. It aims to automate operations, offer a management dashboard for critical analysis, and enable enterprise-wide control. With a single view of all facilities and maintenance activities, Horizon FMS aims to track locations, assets, and personnel, while analyzing processes, costs, and efforts for optimal operations.

On-Demand Operational Data: According to the vendor, Horizon FMS aims to make critical operational data easily accessible to users in any location. It aims to provide a comprehensive view of facilities and maintenance activities, tracking every location, asset, and person. Through detailed analysis, it aims to help organizations understand the impact of utilization, maintenance, improvements, service provision, and expenditures for efficient and effective operations.

Cost Savings and Profitability: The vendor claims that Horizon FMS aims to help businesses stay on time and on budget, potentially driving significant cost savings for long-term profitability. It aims to support maintenance service providers and major companies that subcontract maintenance activities, ensuring efficient resource allocation and cost control.

Technician App: According to the vendor, the Horizon FMS technician app extends features to smartphones, tablets, and mobile devices. It aims to increase efficiency, quality of work, and speed of service to end-users. Technicians can receive complete information, including service calls, work orders, asset tracking, preventive and breakdown maintenance, site inspections, and more. They can scan barcodes, select materials, enter root cause analysis, take pictures, and view standard operating procedures (SOPs) and safety instructions.

Client Helpdesk: According to the vendor, Horizon FMS includes a dedicated web and mobile client helpdesk, offering better communication with clients. This feature aims to simplify and enhance the quality of service provided to clients, allowing them to submit complaints, raise service requests, and upload images and documents. By potentially reducing direct phone calls and response time, Horizon FMS aims to provide quick reporting with updated status.

Integrated ERP & CAFM Software: The vendor claims that Horizon FMS integrates with the Horizon EBS, an enterprise resource planning (ERP) system with computer-aided facility management (CAFM) software. This combination can be deployed on-premise or in the cloud, providing a responsive application accessible on mobile devices. By potentially streamlining facility maintenance services, it aims to bridge the gap on efficiency, profitability, and customer satisfaction.