Hormiga

Hormiga, developed by Applicat Technologies Ltd., is a comprehensive last mile delivery and logistics management platform designed to enhance capacity, efficiency, and customer experience in delivery operations. It caters to both large enterprises and small to medium-sized businesses across various industries, including logistics, courier, express, and parcel (CEP) services, retail, grocery, and distributors.

Key Features

Dynamic Routing Optimization: Applicat's routing optimization feature offers flexible routing strategies, including fixed, dynamic, or hybrid options, tailored to the specific needs of delivery operations. By analyzing delivery tasks and operational constraints in real-time, the system creates optimal routes considering factors such as vehicle availability, parcel capacity, and delivery time-windows.

Driver Mobile App: The driver mobile app provided by Hormiga equips drivers with the necessary tools for efficient and accurate deliveries. Leveraging Applicat's Right-First-Time AI™ technology, the app guides drivers to the correct pickup and delivery locations, increasing the likelihood of successful first-attempt deliveries. Drivers can access real-time information about their routes, including optimized directions, delivery instructions, and customer details.

Smart Dispatching: Hormiga's smart dispatching feature empowers dispatchers to plan and optimize routes, assign tasks to drivers, and manage workloads effectively. Dispatchers can plan routes in advance and make real-time adjustments based on changing circumstances such as traffic conditions or driver availability. This feature ensures fair and efficient distribution of work among drivers, optimizing the utilization of available resources.

Tracking & Visibility: Hormiga provides comprehensive visibility into the entire delivery process, enabling users to monitor and track goods, driver activity, and operational progress. Real-time monitoring of deliveries offers accurate and up-to-date information on the location and status of each parcel. Users can access detailed data and analytics on key performance indicators, facilitating informed decision-making and identifying areas for improvement.

Backend Management: Applicat's backend management feature serves as a centralized hub for managing and optimizing delivery operations. Leveraging AI, analytics, and reporting capabilities, it provides actionable insights and automates key processes. Users can monitor and analyze performance metrics, identify bottlenecks, and implement continuous improvement strategies. The backend management feature seamlessly integrates with existing systems, such as transportation management and enterprise resource planning, streamlining operations and ensuring data synchronization.