Howtank

Howtank is a live chat solution offered by the Howtank company. According to the vendor, it enables website visitors to connect with real customers for real-time assistance, allowing businesses to provide personalized guidance and support throughout the customer journey. The product is designed for businesses of all sizes, with a particular focus on industries such as e-commerce, retail, customer service, travel and hospitality, and financial services.

Key Features

Live Chat Solution: According to the vendor, Howtank provides a live chat solution that allows website visitors to connect with real customers for real-time assistance.

Connect Visitors with Customers: Howtank enables businesses to connect website visitors with customers who have been invited by the business. According to the vendor, this feature allows customers to share their experiences and provide advice to visitors in real-time.

Assist Visitors in Real-Time: The vendor claims that Howtank enables businesses to assist visitors in real-time, regardless of where they are in their buying journey. Visitors can ask questions and receive immediate responses from knowledgeable customers.

Improve Customer Confidence: Howtank aims to build confidence and trust in the business by connecting visitors with experienced customers. According to the vendor, this feature allows businesses to provide personalized recommendations and advice based on real customer experiences.

Reduce Cart Abandonment: According to the vendor, Howtank aims to reduce cart abandonment by providing real-time support during the buying process. By addressing doubts and concerns promptly, businesses can increase the chances of completing a purchase.

Engage and Retain Visitors: Howtank's live chat feature aims to engage visitors and keep them on the website. According to the vendor, providing personalized assistance and guidance can increase visitor satisfaction and loyalty.

Increase Conversion Rates: The vendor claims that Howtank's live chat solution aims to increase conversion rates by providing personalized support. By connecting visitors with knowledgeable customers, businesses can address concerns and provide relevant recommendations.

Enhance Customer Experience: Howtank focuses on enhancing the overall customer experience by providing human interactions. According to the vendor, connecting visitors with real customers allows for a more personalized and authentic experience.

Improve Customer Satisfaction: Howtank's live chat solution aims to improve customer satisfaction by providing real-time assistance. According to the vendor, addressing customer queries and concerns promptly ensures a positive customer experience.