Hublify Order Management

Hublify Order Management is a solution designed to efficiently manage and control orders from various channels, including online shops, marketplaces, pop-up stores, and more. This software is suitable for businesses of all sizes, ranging from small to large enterprises. E-commerce retailers, online marketplaces, dropshipping businesses, omnichannel retailers, and wholesale distributors can all benefit from the order management capabilities offered by Hublify.

Key Features

Efficient Order Processing: According to the vendor, Hublify Order Management automates standard processes for quick order processing, from payment to shipping, reducing manual tasks and minimizing errors.

Flexible Ecosystem: The vendor claims that Hublify Order Management seamlessly integrates logistics and payment providers through the shop, allowing businesses to fulfill individual customer preferences with flexible shipping models and leverage various sales channels to maximize potential.

Transparent Order Status: According to the vendor, Hublify Order Management provides transparency into the order processing, payment, shipping, delivery, and returns status, enabling complete order and return tracking, as well as credit creation and management for returns.

Cross-Channel Inventory: Hublify Order Management allows businesses to manage inventory and shipping models across different distribution channels, optimizing stock availability and streamlining the shipping process to maximize efficiency and revenue potential, as claimed by the vendor.

Centralized Order Management: The vendor states that Hublify Order Management stores orders from various sources, such as online shops, marketplaces, and physical stores, in one central location, linking orders with customer and product data for comprehensive customer service, with easy access to all orders from a single place.

Automatable Customer Communication and Documentation: According to the vendor, Hublify Order Management automates communication with customers through personalized order confirmations, shipping notifications, return information, etc. It also generates automated documents such as invoices, delivery notes, shipping and return labels, with options for customization and manual adjustments.

Seamless Payment Processing: Hublify Order Management allows businesses to process payments through established payment providers, ensuring accurate allocation to orders, customers, and products. The vendor claims that it automates the transfer of payment data to accounting systems and provides real-time visibility into payment status and customer financials.

Intelligent Shipping: According to the vendor, Hublify Order Management enables businesses to control shipping processes based on inventory availability in stores, internal or external warehouses. It automates pick and shipping lists for picking, dropshipping, click & collect, and external fulfillment, providing real-time visibility into the location of goods and shipping status.

Returns and Complaints Handling: Hublify Order Management allows businesses to define returns processes, automate the creation of return labels and credits, and provide automatic suggestions for replacement items based on stock availability. The vendor claims that it facilitates efficient handling of returns and complaints to ensure high customer satisfaction.

Automation: According to the vendor, Hublify Order Management avoids errors through automated processes and templates. It allows users to create their own automated workflows or utilize pre-built templates, ultimately increasing efficiency by reducing manual tasks.