Hummingbird

Hummingbird is a compliance and risk platform designed to facilitate financial crime investigations in the financial industry. According to the vendor, Hummingbird brings together customer knowledge, case management, investigations, and regulatory reporting into a single platform, providing a unified view of risk. It is targeted at financial institutions of all sizes, including banks, credit unions, fintechs, and government organizations. Compliance professionals, risk professionals, financial crime investigators, compliance officers, and audit and oversight managers in various industries can leverage Hummingbird to streamline compliance tasks, enhance investigations, and adapt to changing regulatory requirements.

Key Features

Alert Intelligence: According to the vendor, Hummingbird offers intelligent handling of transaction monitoring alerts by grouping and prioritizing them. This feature aims to improve efficiency and reduce manual effort. The platform also automates the identification and flagging of similar alerts, eliminating duplicate work.

Global SAR filing: Hummingbird supports the preparation, validation, and filing of Suspicious Activity Reports (SARs) and Suspicious Transaction Reports (STRs) in multiple jurisdictions. The vendor claims that the platform ensures compliance with specific SAR/STR requirements for each jurisdiction, streamlining the filing process and providing a centralized repository for tracking and management.

Bank Partner Referrals: Hummingbird facilitates the management of referrals between fintechs and bank partners, enabling collaborative compliance responsibilities. The vendor states that the platform provides a secure and auditable environment for sharing case information and streamlining the referral process, ensuring compliance with regulatory requirements.

Customer Diligence: According to the vendor, Hummingbird helps build a comprehensive view of customers from a compliance and risk perspective. The platform consolidates customer information from various sources, supporting customer due diligence processes such as onboarding approvals, periodic monitoring, and enhanced due diligence (EDD) reviews. Compliance teams can conduct thorough and consistent reviews of customer profiles, reducing the risk of compliance breaches.

Lending Complaints: Hummingbird offers a structured workflow for managing lending complaints, aiming to ensure timely resolution and compliance with regulatory requirements. The vendor claims that the platform captures and organizes complaint data, enabling trend analysis and proactive identification of systemic issues.

Transaction Disputes: Hummingbird provides intuitive transaction dispute workflows for card issuers subject to Regulations E and Z. According to the vendor, the platform helps manage and track the resolution of transaction disputes, ensuring compliance with regulatory timelines and requirements. It also provides a centralized repository for dispute-related documentation, streamlining the resolution process.

Anti-Fraud: Hummingbird supports the investigation of fraud cases, helping identify and address gaps in defense mechanisms. The vendor claims that the platform provides tools and workflows to analyze fraud cases, gather evidence, and collaborate with other compliance professionals. It aims to improve fraud detection and prevention strategies through data analysis and insights.

Machine Learning: According to the vendor, Hummingbird generates well-structured and labeled data during investigations, facilitating the integration of machine learning models. The platform aims to enhance fraud detection, risk assessment, and compliance processes. It provides access to data visualizations and analytics that can be used to train and validate machine learning models, streamlining advanced analytics and automation.