HylaFAX Enterprise

HylaFAX Enterprise, provided by iFAX Solutions, is a comprehensive fax solution designed to help businesses plan, build, and deploy highly-available and high-performance fax infrastructure. With its robust and scalable platform, HylaFAX Enterprise caters to businesses of all sizes, from small enterprises to large corporations. It serves a wide range of professions and industries, including healthcare, legal, financial services, government, and education.

Key Features

Robust Fax Platform: HylaFAX Enterprise is designed to handle industrial-scale faxing with ease. It can manage multiple 'modem' devices and handle millions of queued jobs on a single server. The software operates on the reliable Linux operating system, ensuring stability and optimal performance. HylaFAX Enterprise boasts uninterrupted fax services, operating for extended periods without the need for reboots.

Fax Over IP Support: HylaFAX Enterprise includes support for the T.38 Fax Over IP (FoIP) protocol, enabling reliable faxing over packet-switched (VoIP/SIP) networks. With the integration of Dialogic's SR140 T.38 SIP stack/driver, HylaFAX Enterprise achieves high call completion rates comparable to traditional PSTN networks.

Virtualization Capabilities: HylaFAX Enterprise can be virtualized, eliminating the need for physical fax boards. It utilizes software-based modems to transmit audio and T.38 packets over a network connection, enabling virtualization. The platform supports various hypervisors, including VMWare, Hyper-V, KVM, and others. Additionally, it offers an Amazon AWS image for seamless cloud-based deployments.

Open and Flexible Architecture: HylaFAX Enterprise features an open and exposed client/server architecture with multiple hooks/interfaces for seamless integration into any application. Users have the flexibility to customize and tailor the send and receive helper scripts to their specific requirements. The client/server API, implemented in Perl, Java, .NET, and other programming languages, enables automation of server operations.

Expert Support: iFAX Solutions provides expert support for HylaFAX Enterprise. Their highly experienced HylaFAX experts efficiently resolve issues, ensuring a smooth and reliable faxing experience. With 100% domestic support, customers are never more than two levels of escalation away from the software engineers. The goal is to achieve first-call resolution and deliver exceptional customer service.