IActionable

IActionable is an employee performance management platform that leverages gamification to drive engagement and productivity. According to the vendor, IActionable caters to businesses of various sizes and is used across a range of professions and industries, including sales teams, customer support teams, call center teams, project management teams, and human resources departments. By integrating with different data sources and offering features such as goal setting, onboarding, scoring, achievements, leaderboards, and contests, IActionable aims to empower organizations to enhance employee performance and foster a culture of continuous improvement.

Key Features

Integrations: According to the vendor, IActionable seamlessly integrates with various data sources, including Salesforce.com, Zendesk, Google, spreadsheets, databases, and custom systems. It consolidates data from multiple sources into one place, allowing for easy access and analysis.

Goal Setting: The vendor claims that IActionable enables users to set clear objective goals around any metric and interval that align with their organization's objectives. This feature is said to provide employees with a clear understanding of what is expected of them and allows for goal configuration based on specific roles within the company.

Onboarding: IActionable offers an onboarding feature that allows new employees to learn the basics and showcase their skills before fully diving into their roles. According to the vendor, this feature reinforces training and ensures that employees have a solid foundation before starting their work.

Scoring: The platform assigns a score to each employee, providing a holistic view of their performance. The vendor states that this score fluctuates based on performance and offers real-time feedback, enabling employees to track their progress and make adjustments throughout the workday.

Achievements: IActionable includes an achievements feature that recognizes exceptional performance or long-term accomplishments. According to the vendor, these achievements serve as additional objectives for employees to strive towards and act as a source of motivation and recognition for their efforts.

Leaderboards: The platform offers leaderboards that rank individuals or teams against each other across various metrics and timeframes. According to the vendor, leaderboards add a sense of competition, encourage higher performance, and provide visibility and recognition for top performers within the organization.

Contests: IActionable automates and tracks contests aimed at driving performance and incentives. The vendor claims that this feature eliminates the need for manual tracking through spreadsheets and allows customization to align with specific goals and objectives, enhancing employee engagement and motivation.

Data Integration: IActionable seamlessly connects to existing data sources, eliminating the need for manual data entry. According to the vendor, it automates the process and ensures that feedback is based on real-time information, enhancing the accuracy and relevance of performance management.

Real-time Feedback: The platform delivers feedback to employees in real-time, enabling them to make adjustments throughout the workday. According to the vendor, this immediate feedback helps employees stay on track and improve their performance.

Customization: IActionable allows users to create a performance management system that aligns with their environment, processes, and culture. The vendor states that users can configure performance expectations for each role within the company and make adjustments at their own pace to continuously improve employee performance.