Iamresponding

IamResponding is an end-to-end emergency response system designed to provide situational awareness and improve response times for first responders. According to the vendor, this solution is suitable for various first responder organizations, including fire departments, EMS and rescue agencies, 911 dispatch centers, emergency management centers, specialty teams, hospitals, and law enforcement agencies.

Key Features

Mobile CAD alerts: According to the vendor, users can receive mobile alerts in their preferred format, such as push notifications, text messages, or emails, directly from the CAD or through a live pager audio feed. The system utilizes TwoToneDetect (TTD) to ensure the delivery and recording of every page, detect two-tone and long-tone pages, send pre-alerts, record dispatch audio, and send out alerts.

Dispatch audio alerts: Users can set up and configure TwoToneDetect (TTD) to receive accurate and timely alerts without CAD integration. According to the vendor, TTD can detect two-tone and long-tone pages, send pre-alerts, record dispatch audio, and send out the alert.

Station alerts: The system allows users to customize alert tones and receive audio or text-to-voice alerts directly in their station for immediate response. Users can choose whether the dispatch repeats or not, as per the vendor.

Messaging and chat: IamResponding provides a messaging and chat feature that enables communication between members and mutual aid agencies using text, push notifications, and email within the app. Users can send one-time announcements or engage in real-time chat for effective communication, according to the vendor.

Alert history: Users have access to previous alerts at any time, including the ability to play back recorded audio. The vendor claims that this feature allows users to review past incidents and learn from previous responses.

Real-time tracking: The system offers real-time monitoring of the response status, live location, and availability of team members and apparatus. According to the vendor, this feature ensures efficient coordination and resource allocation based on the current situation.

Data through RapidSOS (RSOS): IamResponding allows users to access critical incident data, including location, turn-by-turn navigation, satellite images, and other customizable hazard markers. The vendor states that users can benefit from integrated data inputs such as health profiles, vehicle telematics, and alarm information.

Mutual aid interaction: Users can link their system with mutual aid agencies to see who is available and responding. The system allows users to share pre-plan information and communicate directly with each other for effective collaboration, according to the vendor.

Pre-plan access: IamResponding enables users to upload pre-plans to their maps and control access permissions. Users can attach plans to geo-fenced regions like school campuses and mutual aid areas for quick access and reference, as per the vendor.

Toll-free call-in: According to the vendor, users without smartphones can indicate their response status by calling a pre-assigned number. This feature ensures that all members can easily communicate their availability.