TrustRadius Insights
Web-based Access: Users have praised the software for its web-based nature, which has allowed for universal access and remote work. This …
Overview
What is iDempiere?
iDempiere is an open-source ERP/CRM/SCM system that aims to provide comprehensive business management solutions. According to the vendor, it is suitable for businesses of all sizes, from small startups to large enterprises. Industries such as manufacturing, distribution, retail, service, and professional...
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Product Details
- About
- Tech Details
What is iDempiere?
iDempiere is an open-source ERP/CRM/SCM system that aims to provide comprehensive business management solutions. According to the vendor, it is suitable for businesses of all sizes, from small startups to large enterprises. Industries such as manufacturing, distribution, retail, service, and professional services reportedly rely on iDempiere to streamline their operations and optimize their business processes.
Key Features
Enterprise Resource Planning: According to the vendor, iDempiere offers comprehensive ERP functionality for managing various business processes, including finance, accounting, inventory, sales, purchasing, production, and more.
Customer Relationship Management: The vendor claims that iDempiere provides robust CRM capabilities, enabling effective lead management, opportunity tracking, and contact management. It also offers tools for campaign management, email marketing, and customer segmentation.
Supply Chain Management: According to the vendor, iDempiere aims to streamline supply chain processes, including procurement, inventory management, and order fulfillment. It reportedly supports demand planning and forecasting to optimize inventory levels and enables efficient order management.
Financial Management: iDempiere is said to provide comprehensive financial management capabilities, including general ledger, accounts payable, accounts receivable, and cash management. The vendor claims that it supports multi-currency transactions and offers robust financial reporting and analysis tools.
Reporting and Analytics: According to the vendor, iDempiere offers powerful reporting and analytics capabilities, providing insights into business performance. It reportedly offers a range of pre-built reports and dashboards, enables ad-hoc reporting, and integrates with popular business intelligence tools.
Workflow and Automation: iDempiere features a built-in workflow engine that, according to the vendor, aims to automate business processes and improve efficiency. It allows for the creation of custom workflows, supports task management, notifications, and alerts.
Integration and Customization: The vendor states that iDempiere provides a flexible and extensible architecture for easy integration with other systems. It reportedly supports web services and APIs for seamless data exchange and offers a development framework for customization and extension.
User Interface and User Experience: According to the vendor, iDempiere offers a modern and intuitive web-based user interface for easy navigation and usability. It supports customizable dashboards and personalization options, as well as multi-language and multi-currency capabilities.
iDempiere Features
- Supported: CRM
- Supported: Enterprise Asset Management
- Supported: Order Management
- Supported: Purchase Order Management
- Supported: Reporting/Analytics
iDempiere Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Web-based Access: Users have praised the software for its web-based nature, which has allowed for universal access and remote work. This feature has been mentioned by multiple reviewers as highly beneficial. Comprehensive Package: Reviewers appreciate that iDempiere provides all business modules in one package. This comprehensive offering allows for support of multi-plants and multi-production facilities, according to several users. Ease of Use and Control: The logical design and user-friendly interface of the software have been commended by users who found it easy to navigate. They particularly liked the inclusion of user roles, authorizations, and approvals for various business processes such as manufacturing orders, purchase orders, and sale orders.
Inefficient Mobile Application Support: Several users have expressed dissatisfaction with the mobile application navigation in iDempiere, stating that it is lacking and hampers their ability to efficiently navigate the software.
Complex Installation Process: Multiple reviewers have found the installation process of iDempiere to be complex and time-consuming. They mention that it involves multiple steps, such as setting variables and coding, particularly for the installation of iDempiere SQL Oracle server.
Poor User Interface Design: Some users have criticized the user interface design of iDempiere, mentioning that certain forms, menus, or windows do not fit well within the desktop browser screen. This inconvenience makes using the software less seamless than desired.