Ignite Broker

Ignite Broker is a cloud-based personal lines policy administration system designed for brokers, MGA's (Managing General Agents), and direct insurers. According to the vendor, it offers a comprehensive suite of features to facilitate policy administration in personal lines insurance. These features include quotation, new business processing, self-service MTAs (Mid-Term Adjustments), cancellations, renewals, rating, document generation, payments, and integrated accounts. Ignite Broker is marketed as a flexible solution suitable for brokers of all sizes, from start-ups to high-growth firms. It caters to professionals and industries such as insurance brokers, managing general agents (MGA), direct insurers, insurance underwriters, and insurance administrators.

Key Features

Cloud-based System: Ignite Broker is a cloud-based policy administration system that enables brokers to access their system securely from any location using a web browser.

End-to-End Functionality: Ignite Broker provides comprehensive end-to-end functionality, covering all stages of policy administration for personal lines insurance. This includes managing quotations, processing new business, handling self-service mid-term adjustments, managing cancellations and renewals, rating policies, generating documents, processing payments, and maintaining integrated accounts.

Back Office Support: Ignite Broker offers robust back office support, empowering brokers to efficiently manage customer relationships, configure system settings, handle accounting tasks, maintain diaries, manage tasks, and generate correspondence.

Data Enrichment: Ignite Broker seamlessly integrates with multiple third-party systems, providing brokers with access to valuable data enrichment services. These integrations include look-up services, payment providers, CRM tools, and enrichment services, enhancing risk assessment, customer understanding, and operational efficiency.

Digital Customer Experience: Ignite Broker delivers a seamless digital customer experience through its mobile-optimized front-end technology. Customers can conveniently access their policies, make changes, review documents, and manage their accounts through intuitive and user-friendly interfaces.

Distribution Channels: Ignite Broker integrates with major price comparison websites, enabling brokers to expand their market reach and efficiently handle a high volume of quotes.

Finance Module: Ignite Broker includes an integrated finance module that supports comprehensive accounting functionalities. Brokers can manage customer transactions, maintain nominal and supplier ledgers, and generate financial reports seamlessly.

Insurer Panel: Ignite Broker provides access to a diverse range of insurer-hosted pricing and Ignite-hosted schemes through its insurer panel. This includes rates from well-known insurers, such as Ageas, Aviva, AXA, ERS, Highway/LV, Hiscox, KGM, Markerstudy, Premier, Sabre, Zenith, and more.

Rating Engine: Ignite Broker offers a proprietary rating engine that enables brokers to easily configure and administer customized schemes. Rate changes can be managed efficiently through an Excel environment and seamlessly promoted to the live system.

Workflows and Automation: Ignite Broker streamlines routine administration tasks through automated workflows, reducing manual effort and ensuring consistency. Brokers can define rules to govern documentation, emails, calls, diary entries, and follow-ups, improving operational efficiency and customer service.