Ikaun

ikaun is an experience management platform designed specifically for the professional services industry. According to the vendor, it caters to law firms and professional services organizations of all sizes, including consulting firms, accounting firms, and engineering firms. This platform is utilized by professionals across various industries to streamline their experience discovery, proposal generation, cross-selling, staffing, and response to RFPs processes.

Key Features

Experience Discovery: According to the vendor, ikaun offers a catalog of collective skills and experience of everyone within the organization, aiming to eliminate the need for "pardon the interruption" emails. It allows for easy search and discovery of internal experts based on specific criteria.

Proposal Generation: The vendor claims that with ikaun, users can generate consistent, on-brand proposals for responding to RFPs. This feature aims to streamline the proposal creation process and improve response time to RFPs.

Cross-selling: According to the vendor, ikaun makes siloed practice information available company-wide, aiming to efficiently grow the business by leveraging existing expertise. It facilitates cross-selling opportunities within the organization.

Staffing: The vendor claims that ikaun eliminates email as the mechanism for ad-hoc staffing of projects and validates SME experience profiles for accurate staffing. It aims to significantly improve project staffing efficiency.

Respond to more RFPs every month: According to the vendor, this feature empowers the business development team to work autonomously in creating accurate proposals, maintaining high-quality pitches, and increasing the firm's ability to respond to RFPs faster.

Seamless experience collection: The vendor states that ikaun centralizes all firm experience into a single location, populating employee, client, and project profiles automatically from internal systems. It allows for continuous improvement of experience data through validation and updates.

Profile employee experience: According to the vendor, ikaun creates rich profiles that include biography, employment history, skills, certifications, and more. It enables easy search and discovery of internal experts based on specific criteria and controls access to specific information through filters and permissions.

Centralize project information: The vendor claims that with ikaun, users can create a comprehensive database of knowledge around representative matters. It automatically populates firm-specific fields from project management systems and other sources, validating and maintaining up-to-date experience records with SME input.

Snapshot client information: According to the vendor, ikaun provides quick and secure access to detailed client data, enabling a breakdown of ongoing work and client relationships. It maintains complete control over sensitive client information with role-based security.

Streamline Proposal & Pitch Generation: According to the vendor, this feature leverages unified experience data to create on-brand proposals and pitches. It aims to eliminate manual rework and produce consistent and on-brand proposals.