Imoox

IMOOX CRM + ERP is a software solution designed to streamline company management. According to the vendor, this solution caters to businesses of various sizes and industries, including sales teams, customer service teams, marketing teams, manufacturing companies, and retail businesses.

Key Features

Unified CRM system: According to the vendor, IMOOX CRM + ERP offers a unified system for company management, allowing businesses to configure the software to meet their specific needs. The vendor claims that the system provides ready-made solutions and allows for the integration of new features and improvements without limits.

CRM system for customer management: The vendor states that IMOOX CRM + ERP enables businesses to maintain a complete customer base and easily filter clients based on various criteria. The system is said to facilitate the tracking of customer communications, task setting, and monitoring of task implementation. Additionally, the vendor claims that businesses can assign personal discounts and promotions, control customer debt, and analyze customer satisfaction and loyalty.

CRM system for order management: According to the vendor, IMOOX CRM + ERP allows businesses to keep a comprehensive database of orders, set tasks quickly, and monitor their runtime. The system is said to enable the assignment of responsible employees, transfer of tasks, management of task dependencies, prediction of project execution time, and tracking of workload and employee performance.

CRM system for inventory control: The vendor claims that IMOOX CRM + ERP ensures the relevance of goods availability by enabling businesses to control supply, track the location position of goods, and facilitate the movement of goods between warehouses. The system is also said to assist in monitoring expiry dates and forecasting the need for purchases.

CRM system for setting tasks: According to the vendor, IMOOX CRM + ERP allows businesses to set tasks quickly, control their runtime, assign responsible employees, transfer tasks, manage dependencies, predict project execution time, and track workload and employee performance.

CRM system for business process automation: The vendor states that IMOOX CRM + ERP aims to eliminate random errors and accelerate routine work. The system is said to keep data up to date, automate task statements, send notifications to customers and employees, and monitor the timely completion of tasks. The vendor claims that this system reduces the need to write job descriptions.

CRM with flexible user rights: According to the vendor, IMOOX CRM + ERP enables businesses to assign roles to users, control information access, display required sections and blocks, and analyze the hierarchy of departments. The vendor suggests that this feature ensures efficient user management and data security.