Inch

Inch is a platform designed for customer relationship management (CRM) and supplier relationship management (SRM) specifically tailored for property managers, administrators of real estate, and social landlords. It offers a suite of features aimed at streamlining communication, organizing work, and enhancing customer service. According to the vendor, Inch caters to companies of various sizes in the real estate industry, providing solutions for property managers, administrators of real estate, and social landlords.

Key Features

Unified Communication: According to the vendor, Inch provides a platform that facilitates exchanges between property managers, suppliers, and residents, ensuring stakeholders are informed about the progress of their requests and inquiries.

Email Management: Inch offers capabilities for efficient handling and organization of email communications. Property managers can track and monitor email conversations related to different properties and tenants.

Call Management: According to the vendor, Inch includes features for effective handling of incoming and outgoing calls. Property managers can log call details, record call notes, and track call history.

Extranet Integration: Inch integrates with extranet platforms, providing seamless access to important information, documents, and resources. Property managers can collaborate with suppliers, tenants, and other stakeholders through the integrated extranet.

Occupant Alerts: According to the vendor, Inch allows property managers to send alerts and notifications to occupants regarding important information, updates, or emergencies, ensuring timely communication.

Incident Management: According to the vendor, Inch provides capabilities for efficient handling and tracking of incidents reported by tenants or residents. Property managers can assign tasks, track progress, and ensure timely resolution.

Insurance Claims Management: Inch includes features for managing insurance claims and handling property-related emergencies or disasters, according to the vendor. Property managers can document and track the entire process, ensuring proper resolution.

Work Management: According to the vendor, Inch offers functionalities for planning, assigning, and tracking maintenance and repair work. Property managers can create work orders, assign tasks, and monitor progress.

Supplier Consultations: According to the vendor, Inch allows property managers to access and review information about suppliers and contractors. Property managers can view profiles, track performance, and make informed decisions.