InfusiONE

InfusiONE, offered by OneCloud Networks, is an all-in-one business communication system designed to meet the diverse needs of businesses. According to the vendor, it provides unified communications, including VoIP phone services, video conferencing, and internet connectivity. The solution is said to be suitable for businesses of all sizes, from small startups to large enterprises. Professionals and industries across various sectors, such as professional services, healthcare, hospitality, education, and retail, reportedly rely on InfusiONE to stay connected and productive.

Key Features

VoIP Phone Services: According to OneCloud Networks, InfusiONE offers VoIP phone services that allow users to make and receive calls using their work number from any device, including smartphones, tablets, and desktops. The service reportedly supports Wi-Fi calling, eliminating roaming charges. Features such as auto-attendant and business directory are said to enhance call handling and transfer capabilities.

Video Meeting and Team Collaboration Platform: InfusiONE includes a video meeting and team collaboration platform. According to the vendor, users can participate in HD quality video calls and utilize features such as desktop and file sharing. Presence and instant messaging reportedly enable real-time communication and collaboration. The platform is said to offer a virtual meeting room called "My Room" for ad-hoc or planned meetings, with the ability to invite guests to join multimedia sessions.

Internet for Business: The vendor claims that InfusiONE provides reliable internet connectivity for businesses, ensuring nearly zero downtime and offering a secure browsing experience. The solution reportedly allows for separate Wi-Fi access for customers through business and guest networks. In case of outages, an LTE failover device is said to provide backup internet connectivity. InfusiONE can also serve as a primary or secondary internet connection, according to the vendor.

Cisco Webex Calling: InfusiONE integrates with Cisco Webex Calling for cloud-based communication needs. The vendor claims that the solution offers secure and scalable cloud calling capabilities, providing easy connectivity from anywhere and supporting a mobile workforce. Integration with cloud apps like G Suite and Office 365 is said to enhance productivity. The vendor states that options are available for on-premises, cloud, or hybrid deployment.

Unified Communications: According to the vendor, InfusiONE offers unified communications capabilities by integrating voicemail, fax, email, and instant messaging. Users can reportedly access messages and voicemails from any device, even when offline. The solution is said to support private and group chat for swift communication with colleagues. Pre-built integration with popular applications like Office 365 and Salesforce is claimed. The platform also provides call analytics and reporting for better insights into sales activities, according to the vendor.