Intelligent Shipper

Intelligent Shipper, developed by Intersoft, is a delivery management software solution designed to streamline shipping operations and provide an efficient delivery experience. According to the vendor, this solution caters to businesses of all sizes, including small retailers and enterprise-level organizations. It is utilized by professionals and industries such as retailers, e-commerce software providers, carriers, third-party logistics (3PL) providers, and cross-border traders.

Key Features

Multi-carrier label production: According to the vendor, Intelligent Shipper automates label production and order processing, allowing retailers and third-party providers to generate outbound and return labels in various formats. This is said to streamline warehouse dispatch times and expedite operations.

Tracking & reporting: Intelligent Shipper offers comprehensive tracking capabilities through various methods, including API and data files through SFTP. According to the vendor, it provides customizable shipment milestones, branded notifications, and a range of reporting features such as daily shipping reports and manifest history reports.

Simple returns management: Intelligent Shipper provides a fully configurable and branded returns portal, allowing customers to generate returns labels and QR codes. The returns dashboard is designed to facilitate easy monitoring and tracking of the returns process, optimizing warehouse resources.

Flexible carrier integrations: Intelligent Shipper offers flexible integration options, including API, batch imports, and manual entry, enabling seamless integration with preferred carriers. According to the vendor, it provides access to a growing carrier integration library, which includes global and national carriers.

Cross-border trade support: According to the vendor, Intelligent Shipper streamlines cross-border trade by automating duty and tax calculations, HS code allocation, and restriction screening. It aims to simplify international shipping complexities, automate customs clearance, and enhance the customer experience.

Delivery visibility: Intelligent Shipper offers delivery visibility features, including last-mile delivery notifications, to improve customer engagement and satisfaction. The software also includes branded notifications and a customized returns portal to enhance the overall delivery experience, according to the vendor.

Improved customer engagement: According to the vendor, Intelligent Shipper enhances customer engagement through features like branded notifications and a customized returns portal. It aims to provide a seamless and branded delivery experience, ultimately improving customer satisfaction and loyalty.

Customized returns portal: Intelligent Shipper provides a fully configurable and branded returns portal for customers to generate returns labels and manage returns. According to the vendor, the portal can be easily customized to match the retailer's branding and offers a user-friendly interface.