Interpreter Intelligence

Interpreter Intelligence is a interpreter management and scheduling platform developed by Boostlingo. According to the vendor, this solution aims to streamline and automate the workflow for language service providers of all sizes. Interpreter Intelligence is used by various professions and industries, including language service providers, healthcare, legal, government, and education sectors.

Key Features

Video Remote Interpreting: According to the vendor, users can connect with interpreters remotely via video communication to facilitate effective communication between limited-English speakers and service providers.

Over the Phone Interpreting: The vendor states that this feature allows users to connect with interpreters via phone for immediate language assistance, eliminating the need for in-person interpretation.

Interpretation Delivery Platform: According to the vendor, this platform enables seamless communication between service providers and interpreters, providing real-time updates on interpreter availability.

Interpretation Management System: The vendor claims that this system helps service providers efficiently manage their interpreter workforce by onboarding interpreters, maintaining profiles, and tracking certifications and credentials.

Interpretation Scheduling System: The vendor states that this system simplifies and automates the process of scheduling interpretation assignments, ensuring accurate and efficient assignment of interpreters.

Language Access Anytime, Anywhere: According to the vendor, users can access interpretation services anytime, anywhere, using any device with an internet connection.

Efficient Communication: The vendor claims that this feature enables quick and efficient communication between limited-English speakers and service providers, eliminating language barriers.

Real-time Updates: According to the vendor, users can receive real-time updates on interpreter availability and assignment status, ensuring prompt and effective language access.

Streamlined Workflow: The vendor states that Interpreter Intelligence streamlines the entire workflow of requesting, assigning, and delivering interpretation services, saving time and effort for service providers.

Optimization of Interpreter Resources: According to the vendor, this platform provides tools to effectively manage and optimize interpreter resources by tracking performance, feedback, and availability.