INVOX

INVOX Call Tracking is a software solution designed for data-driven marketers and agencies. According to the vendor, it allows businesses of various sizes to track phone calls back to keywords and visitors, potentially leading to increased conversion rates and improved ROI. This solution is commonly used by marketers, marketing agencies, digital agencies, SEO agencies, and PPC agencies to gain deeper marketing insights and generate leads.

Key Features

Call Tracking for DATA-DRIVEN MARKETERS: According to the vendor, this feature enables marketers to track phone calls back to keywords and visitors, potentially optimizing paid campaigns, generating leads, and increasing conversion rates.

Call Recording: The vendor claims that this feature allows businesses to evaluate and train their team, ensure customer satisfaction, and monitor and improve staff performance by recording calls.

IVR (Interactive Voice Response): According to the vendor, this feature automates certain interactions to free up live agents, potentially providing a professional and efficient phone experience.

Voice Mail: The vendor states that this feature ensures businesses never miss a customer's call outside working hours and allows them to receive recorded messages via email for follow-up and customer support.

Whispering: According to the vendor, this feature allows agents to hear a short announcement about the call's advertising source, potentially facilitating personalized and targeted customer service.

Dynamic Number Insertion: The vendor claims that this feature assigns a unique tracking number for each traffic source and automatically routes calls to a fixed or mobile phone number.

Keyword Level Call Tracking: According to the vendor, this feature helps businesses determine which keywords are driving phone call conversions, potentially optimizing paid campaigns and boosting conversion rates.

Multi-Channel Call Attribution: The vendor states that this feature helps identify the channels that drive phone call conversions, potentially enabling businesses to focus marketing efforts and improve PPC campaigns.

Google Analytics Integration: According to the vendor, this feature allows businesses to track phone call leads with Google Analytics, measure phone conversions from all traffic sources, and gain valuable insights for marketing strategies.

Google Ads Integration: The vendor claims that this feature enables businesses to track phone calls from Google Ads campaigns and determine which keywords are generating calls, potentially optimizing ad spend and campaign performance.