iSoftPhone

iSoftPhone by Xnet Communications is a VoIP (Voice over Internet Protocol) software designed specifically for Mac users. According to the vendor, it is aimed at companies of all sizes, providing voice and video communication, instant messaging, and contact management capabilities. iSoftPhone caters to various professions and industries, including call centers, sales and marketing teams, customer support departments, remote workers, and Mac users in general.

Key Features

Call Management: According to the vendor, iSoftPhone allows users to make and receive voice and video calls directly from their Mac devices. They can manage their calls with features like call hold, transfer, forwarding, and waiting, aiming to enhance communication efficiency.

Instant Messaging: According to the vendor, iSoftPhone's instant messaging feature enables users to send text messages to their contacts. They can have individual or group chats, facilitating team collaboration and quick communication. Emojis and file sharing are also supported.

Contact Management: The vendor claims that iSoftPhone provides a comprehensive contact management system where users can store and organize their contacts. They can import contacts from various sources, create contact groups, search for contacts, view details, and mark favorites for quick access.

Presence Status: iSoftPhone offers presence status indicators, according to the vendor, that show the availability of contacts. Users can set their own presence status to inform others about their availability, aiming to improve communication efficiency.

Call Recording: According to the vendor, iSoftPhone allows users to manually record calls for future reference or compliance purposes. The recorded calls are saved locally on their Mac devices for easy access and playback.

Voicemail: iSoftPhone includes a voicemail feature, according to the vendor, that enables users to receive and manage voicemail messages. They can listen to voicemail messages directly from the software or save them for later playback. Visual voicemail provides easy navigation.

Conference Calling: According to the vendor, iSoftPhone supports conference calling, allowing users to have multi-party audio or video conferences. They can initiate conference calls, manage participants' settings, and use features like mute/unmute and kick out participants.

Integration with SIP Providers: The vendor states that iSoftPhone seamlessly integrates with various SIP providers, enabling users to choose their preferred provider. They can easily configure iSoftPhone to work with their SIP account using the step-by-step guide.

Screen Sharing: According to the vendor, iSoftPhone offers screen sharing functionality, allowing users to share their screen during a call or conference. They can share their entire screen or specific applications/windows, facilitating presentations, demonstrations, and collaborative work.

Call Transfer: According to the vendor, iSoftPhone supports call transfer, enabling users to transfer ongoing calls to another person or extension. They can perform blind or attended transfers, streamlining communication and ensuring calls reach the appropriate person.