iSolve Video KYC

iSolve Video KYC is a software solution designed by iSolve Technologies Private Limited specifically for banks and financial services to streamline the customer identification and verification process. The vendor claims that this product is aimed at small to large-sized banks, NBFCs (Non-Banking Financial Companies), asset and wealth management services. Professionals and industries in the banking, financial services, NBFCs, asset management, and wealth management sectors are said to benefit from the features and capabilities offered by iSolve Video KYC.

Key Features

Aadhaar XML support: According to the vendor, this feature enables offline Aadhaar XML-based customer verification with checks to support compliance as part of the main workflow. It allows for offline verification of customer identity, ensuring compliance with regulations.

PAN Verification: The vendor states that this feature checks the image of the customer holding PAN for clarity and verifies PAN details against the NSDL database. It aims to ensure the accuracy and authenticity of PAN details provided by the customer.

AI-driven Liveness: The vendor claims that this feature conducts real-time liveness checks to ensure and confirm the customer's appearance through live video calls. It is designed to enhance security and prevent fraudulent activities by confirming the customer's identity in real-time.

Low Bandwidth Support: According to the vendor, this feature is optimized to work well in low-bandwidth and erratic network conditions. It aims to provide a seamless experience for customers in areas with low internet bandwidth.

Video Geo-tagging: The vendor states that this feature embeds customer location (geo-location) and timestamp in the video to ensure compliance with regulations. It aims to enhance the authenticity of the video KYC process by capturing location details during the call.

AI-driven OCR: According to the vendor, this feature utilizes high accuracy AI-driven OCR (Optical Character Recognition) to read and match ID card information. It supports all valid PAN formats, ensuring accurate extraction of information.

AI-based Facematch: The vendor claims that this feature utilizes AI technology to compare the customer's photo with the proof of identity and address with an accuracy of over 99%. It is designed to work effectively even in low-bandwidth conditions, maintaining high accuracy in facial recognition.

Enterprise Grade Security: According to the vendor, this feature provides end-to-end encryption for video, channel, and communication. It aims to ensure the security and privacy of customer data during the video KYC process, meeting enterprise-level security standards to protect sensitive information.

Fully Integrated with Regulated KYC Utilities: The vendor states that this feature is integrated with SEBI regulated KYC utilities such as CERSAI CKYC, Aadhaar-based EKYC, NSDL, DigiLocker, KRA utilities, etc. It aims to reduce compliance operation costs by eliminating manual KYC outreach and enhancing due diligence and risk management.

Digital E-Signature Integration: According to the vendor, this feature enables customers to digitally sign consent and declaration forms, increasing process speed, enhancing security, and lowering transaction costs. It provides a seamless and paperless onboarding experience for customers.

Cloud-based Video Customer Identification (V-CIP) Solutions: The vendor claims that this feature is powered by an AI facial detection and analysis system to eliminate potential threats and verify customers in real-time. It offers consent-based video visual interactions for face-to-face personalized onboarding experiences. It aims to provide uninterrupted interactions between customers and representatives, even in low internet bandwidth conditions.