itim

itim is a retail software solution that offers a range of store-centric solutions to enhance the customer experience, increase profitability, and streamline operations. According to the vendor, itim provides a unified and omni-channel platform that integrates point of sale (POS), website, mobile apps, and in-store service. This solution is designed for retailers of all sizes, from small independent stores to large multinational chains. Professionals in the retail industry, including retail managers, store associates, merchandisers, marketing professionals, e-commerce managers, and retailers in sectors such as fashion and apparel, general merchandise, and grocery retail, can utilize itim for their needs.

Key Features

Sell360°: According to the vendor, this feature allows for various tasks to be performed on the shop floor, such as queue busting and personalized shopping experiences, by checking out customers from anywhere.

EPoS: The vendor states that itim offers a fully functional online and offline EPoS system that functions as a traditional register or kiosk. It includes features for customer details, product details, and ordering.

Assisted Selling: The vendor claims that this feature enables access to stock information, customer profiles, and pay at the till functionality, enhancing customer service.

Ordering: According to the vendor, itim supports home delivery, click & collect, and direct ordering from suppliers, providing a seamless shopping experience.

Promotions: The vendor states that itim allows for the creation and management of vouchers, loyalty programs, and gift cards to attract and retain customers.

Receipts: According to the vendor, itim provides customers with options for printed and email receipts for their convenience.

Product360°: The vendor claims that itim equips staff with comprehensive product information, real-time inventory tracking, cross-sell suggestions, and curated content to engage and delight customers.

Customer360°: According to the vendor, itim provides a single view of the customer across touchpoints, including order history, preferences, wish lists, and loyalty program information.

Fulfill360°: The vendor states that itim enables exceptional customer service with features for store picking, customer service, returns management, 30-minute click & collect, and despatch from store.

Stock360°: According to the vendor, itim allows for efficient stock management through features such as transferring and receiving, stock reporting, stock counting, and adjustments.