JetTrac Field Service

JetTrac Field Service Automation is a solution designed to streamline field service operations for contractor companies. It caters to businesses of varying sizes and is utilized by field technicians, contractors, service providers, fire inspection companies, and manufacturing companies. According to the vendor, this software enables efficient job dispatch, improved data quality, reduced cycle times, cost savings, and enhanced customer satisfaction.

Key Features

Mobile Data Capture: Field technicians can capture job data on any mobile device and transmit it wirelessly to the office, eliminating the need for paper forms and reducing costs.

Flexible Digital Forms: JetTrac Mobile creates customizable digital forms that can be filled out on a mobile device without the need for additional installations or settings, providing flexibility and ease of use.

Integrated Workflows: JetTrac Job Master Pro offers integrated workflows to optimize communication between the office, field technicians, vendors, and customers. It supports various tasks such as new customer set-up, job creation and dispatch, material management, and service management.

Improved Data Quality: JetTrac Field Service Automation enhances data quality by eliminating lost or illegible handwritten data. It includes input-field validation, calculations, formatting, and required fields to ensure accurate and complete data collection.

Reduced Cycle Times: By transitioning to a fully electronic workflow process, JetTrac Field Service Automation significantly reduces cycle times, resulting in faster job completion, improved productivity, and expedited customer invoicing.

Cost Savings: The elimination of paper forms, printing, delivery costs, and manual data entry leads to substantial cost savings for contractor companies utilizing JetTrac Field Service Automation.

Improved Customer Satisfaction: JetTrac Field Service Automation enhances customer satisfaction by minimizing errors, providing faster service, enabling instant billing, and offering features like pre-populated forms, electronic signatures, and integrated customer surveys.

Document Generation: JetTrac Field Service Automation includes document generation capabilities for work orders, compliance documentation, job assessments, and installation or safety plans. These documents can be instantly sent to field technicians, improving accuracy and efficiency.

Integration with Backend Systems: JetTrac Field Service Automation seamlessly integrates with backend systems such as QuickBooks, the Google application suite, and other ERP systems. This eliminates the need for manual data entry, streamlines processes, and improves overall efficiency.

Custom Material List: JetTrac Field Service Automation allows field technicians to track all materials used with a custom material list feature. This aids in inventory management and ensures accurate billing.