Overview
What is Jira Work Management?
Jira Core is Atlassian's general purpose business and project management tool available to smaller companies or teams and designed to suit a variety of purposes (e.g. marketing planning, product roadmap, etc.). In Jira Core, Workflows define process and enable teams…
TrustRadius Insights
All the Information in Your Hands
The go-to tool for Project Management
2. One can create sprint cycles for a project to be finished, and …
See and manage all your project information at a glance with Jira Work management
My experience with Jira Work Management
Better than other tools but active usage is problem
From Phabricator to Jira
If your engineers ask, say yes.
automation workflow
Jira- The Guardians of Issue
Jira Core review on capabilities for managing cross-functional projects
Jira Work Management Review
Jira for Marketing Teams
Great for team collaboration
Robust platform that can break down silos and give all levels visibility into current and future work.
Awards
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Popular Features
- Team Collaboration (17)9.191%
- Support for Agile Methodology (17)9.090%
- Task Management (17)9.090%
- Resource Management (17)8.686%
Reviewer Pros & Cons
Pricing
What is Jira Work Management?
Jira Core is Atlassian's general purpose business and project management tool available to smaller companies or teams and designed to suit a variety of purposes (e.g. marketing planning, product roadmap, etc.). In Jira Core, Workflows define process and enable teams to track tasks. Jira Core Cloud…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is Jira Software?
Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
What is Trello?
Trello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and…
Features
Project Management
Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation
- 9Task Management(17) Ratings
This includes the ability to plan, track, collaborate and report on tasks.
- 8.6Resource Management(17) Ratings
Resource management is workload planning to maximize resources.
- 8.3Gantt Charts(14) Ratings
Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.
- 8.4Scheduling(15) Ratings
Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.
- 8.3Workflow Automation(16) Ratings
Workflow automation is the ability to route work requests along an approval process automatically.
- 9.1Team Collaboration(17) Ratings
Team collaboration capabilities let team members work directly with each other and provide team updates.
- 9Support for Agile Methodology(17) Ratings
Agile is a time boxed, iterative approach to development that builds software incrementally instead of trying to deliver it all at once near the end.
- 8.5Support for Waterfall Methodology(9) Ratings
Waterfall methodology is a tradition development method that is linear and sequential.
- 8.5Document Management(13) Ratings
Document management provides for centralized management of all project documents.
- 8.7Email integration(14) Ratings
Email integration allows work requests to be made directly from email.
- 8.8Mobile Access(10) Ratings
Mobile access is the ability to access the software from a smartphone or tablet.
- 9.1Timesheet Tracking(10) Ratings
Timesheet tracking is the ability to track all billable and non-billable hours for each project.
- 9Change request and Case Management(13) Ratings
Change request and change management enables tracking of all customer requests including priority and timeframe.
- 8Budget and Expense Management(9) Ratings
Budget and expense management provides the capability to track all expenses by employee or department and link them back to department. It also enables hourly rates to be set.
Professional Services Automation
Features that support professional services organizations
- 8.1Quotes/estimates(10) Ratings
Ability to create, manage and send project fee proposals to customers
- 8.4Invoicing(9) Ratings
Ability to create, manage and send invoices to clients during or after completion of a project
- 8.5Project & financial reporting(11) Ratings
Ability to analyze project and financial data based on custom criteria to gather insights and improve business performance
- 8.6Integration with accounting software(4) Ratings
Real-time, two-way sync with accounting or financial software to facilitate project and financial reporting
Product Details
- About
- Tech Details
- FAQs
What is Jira Work Management?
Currently in Beta is Jira Work Management, the next evolution of the product. The tool includes calendar, task management, timelines and boards, supporting approval workflows and creative productions, and campaign organization.
Jira Work Management Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(170)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Jira Core has proven to be a game changer for many companies, providing them with the ability to effectively track activities, projects, and the efficiency of their workforce. Users have found that Jira Core is particularly useful in managing tasks and work in both current and upcoming quarters, offering visibility and transparency to the workflow. With its flexibility, users have configured Jira Core to track requests, manage service desks, and monitor time spent, leading to better time and money management. In addition, Jira Work Management serves as a planner and tracker for large-scale projects, bug tracking, and monitoring work execution. This software enables collaboration among different business teams by providing wider visibility and an efficient workspace for project organization. Users appreciate the integration of Jira with Slack, allowing for easy notifications without having to open the software. Furthermore, Jira and Confluence are utilized to organize meeting notes, documents, and processes, ensuring that everyone is in sync and able to access information easily. The software plays a crucial role in managing workflows between teams and across time zones by serving as a project management and communication tool. Its versatility is demonstrated as it assists users in addressing various business problems such as website design, marketing strategy development, and aligning global business processes. Moreover, Jira proves useful beyond the DevOps team, providing visibility and an overview of projects by enabling users to organize tasks and track requests. It is also employed as a centralized task and project management tool by marketing teams who benefit from its integration capabilities with development teams. Lastly, Jira serves as a ticket management tool for raising requests and addressing roadblocks within IT teams by facilitating communication and resolution.
User-Friendly Interface: Many users have found the product's user interface to be friendly and intuitive, making it easy to navigate and use the product effectively. This positive sentiment was expressed by a significant number of reviewers, highlighting the widespread appreciation for the seamless and efficient workflow promoted by the interface.
Helpful Knowledge Base: The knowledge base provided by the product has been praised by users for its helpfulness in providing information and resources. Several reviewers have mentioned how this feature enhances their understanding and usage of the product, indicating its value in supporting users' needs.
Versatility and Scalability: Users have commended the scalability of the product for different uses and projects. Its versatility and adaptability were highlighted as key strengths, with many reviewers expressing satisfaction with its ability to cater to varying requirements. This feedback reflects a consensus among users about this aspect of the product.
Complex Reporting Functionality: Some users have found the reporting functionality of Jira to be too complex for average users. They expressed a desire for more information on managing different dashboards and suggested that it needs to be simplified.
Difficult Graph Creation: Several users mentioned that creating graphs in Jira is not easy and suggested the need for a simpler way to do so. They feel that the current process can be improved to make it more user-friendly.
Overwhelming Options and Menus: Many reviewers pointed out that Jira has so many options that it is easy to get lost. They suggested the need for simpler menus and a streamlined interface to help navigate through all the features more easily.
Users commonly recommend the following about Jira:
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Explore all available features: Users strongly recommend taking the time to explore all the available features of Jira. They find Jira to be comprehensive and time-saving, helping manage business processes effectively. It is considered user-friendly and easy to use, making it suitable for project management in organizations that work in agile methodology.
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Consider additional open-source tools: While Jira is highly recommended, some users believe there are better alternatives for managing technology projects. They suggest using Jira along with other open-source tools that offer similar features. This can provide a more robust solution for project management.
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Utilize Jira Core for specific needs: Users recommend utilizing the Jira Core platform for organizing project scheduling and task distribution, as well as locating and solving project management problems. They praise its excellent customer service and technical support. Additionally, Jira Core is recommended for agile project and task management, highlighting its economical cost plans and suitability for application development.
Overall, users recommend using Jira for its comprehensive functionality, ease of use, great interface, and seamless integration with other software. However, they also acknowledge that smaller organizations may benefit from simpler alternatives, even though Jira has a lot of power and customization options.
Reviews
(1-17 of 17)The best work management tool for support tickets
- Helps is raising the ticket
- Useful in allocating the ticket to the respective POCs to action upon.
- The tickets can be closed & notified to the user once the issue/request is addressed.
- It requires manual intervention from the IT team to allocate the tickets to the concerned team
- If it can automate the ticket allocation process then it will be better
All the Information in Your Hands
- Provide a roadmap of all epics
- Provide a backlog in which you can see all the possible work to be done to create your sprint plan
- Have all our projects within reach
- Have a dashboard with editable columns to manage your work
- Be able to filter by person
- Be able to see past sprints
- It is not intuitive the first time to use it
- Create an interactive guide on how to use the software
The go-to tool for Project Management
2. One can create sprint cycles for a project to be finished, and assign tasks to people accordingly, which can be further used to track the progress.
3. Its integration with Slack is a cool feature, one can receive notifications easily there, without having to open Jira, because Slack is an internal team communication tool used by a lot of organizations these days.
4. I like the drag-and-drop feature for a task - for example, we can shift a task from development to the testing phase, by just dragging and dropping it.
- Project Management
- Tasks tracking within a team by assiging and prioritising
- Project ideation - along with task tracking, we can update the progress in the comment section of Tasks
- Please provide a Jamboard, for creating a roadmap for Task
- Overall Task analysis dashboard can be created for better time management in Projects
When it comes to communicating a Roadblock, Jira doesn't provide a separate highlighted feature for it, we will have to write it down in the comment section and somebody has to read it, like how we have a separate section for brainstorming, development, and production, there should be a section for roadblock also.
- Tracking projects and tasks of different teams.
- Easier task management with statuses, comments and file attachments all at one place.
- Everyone in organization can see a project's details at a glance without having to email or set up a meeting.
- I love the updated Jira work management and I don't see anything that needs improvement.
My experience with Jira Work Management
- Friendly UI
- Has a knowledge base
- Proper scalability for different uses and proyects
- User friendly experience
- Reporting is too complex to understand for an average user.
- More information about managing different dashboards.
- Easier way to create graphs.
Better than other tools but active usage is problem
- Maintaining product backlog.
- Creating sprint boards.
- Reporting bugs.
- UX can be improved to make it easy.
- Gamification to ensure users update their tasks, etc.
From Phabricator to Jira
- Helps with transparency of tasks.
- Keeps the current flow of work visible.
- It assigns ownership and priority to tasks.
- It has so much options that it is easy to get lost.
- Could have simpler menus.
- It can be overkill for many simple task assignments.
If your engineers ask, say yes.
- Helps to keep things organized.
- Search through titles and content.
- The UI/UX can be overwhelming, especially for new employees.
- Training on both admin and user roles is challenging.
- Identifying everything that it has functionality to do.
automation workflow
- Custom reporting.
- Automation rules.
- Integration.
- Very good documentation.
- Easy to use.
- Good support.
- Mobile app of Jira need to improve.
- It is little difficult when comes to configuration.
Jira- The Guardians of Issue
- Tracking issues in different phases of project.
- Creating task for upcoming assignment.
- It provides Visibility of any encountered issues to large group of people.
- Summary Dashboards can be enhanced by providing advanced data visualization functionalities which can give more detailed information on the issues.
- Create projects that can be shared with the wider team across organization.
- Set deadlines and set assignees for the tasks.
- Customized fields to capture information that is not already present by default.
- Tighter control over notifications to prevent flooding of inbox.
- Nesting or shifting of tasks and projects is not super intuitive.
- Integrations with Slack end up flooding the channel and make it difficult to have chat on the channel.
Jira Work Management Review
- It provides issue tracking.
- It makes collaboration with multiple teams and ticket assignment possible.
- It provides product release and product roadmap tracking.
- Dashboard creation is a bit difficult.
- All options are not available for filtering.
Jira for Marketing Teams
- Task and project management.
- Alignment between teams.
- Demand management.
- Ease of use for non-technical teams.
Great for team collaboration
- Project management.
- Task flow.
- Summary updates.
- Resource management.
- Time collection.
- Better resource management.
- Less crashing (has happened a few times).
- More non-user viewing access functionality.
Robust platform that can break down silos and give all levels visibility into current and future work.
- Planning reports.
- Collaboration of projects and sub-tasks.
- Completion of tasks in a dependent flow.
- More clarification on where to find useful tools and resources for new users.
- Breakdown of Projects, Tasks, Sub-tasks, bugs is hard to follow and cannot be changed once created.
- The ability to customize the dashboard/home page to fit the needs of individuals could use some work.
- Bugs/Task creation
- High level in details about who cares, about an specific issue
- Tracking, deadlines, reminders
- Dashboards creations
- In some case nested information
- Charts creation
- A better interface
Straight forward and easy to use project management tool
- Automations help me save time
- The different views help me keep a good overview of all projects
- The forms features is really easy to use
- The board view could be better