KiyOh

KiyOh is a review management system provided by the vendor of the same name. It assists businesses in collecting and displaying customer reviews to improve their online reputation and establish trust with potential customers. According to the vendor, KiyOh is suitable for businesses of varying sizes, including small to large-sized companies in professions such as e-commerce, retail, hospitality, service-based businesses, and professional services.

Key Features

Manage Cookie Consent: According to the vendor, KiyOh allows businesses to manage cookie consent on their website, ensuring compliance with privacy regulations. Businesses can customize cookie consent messages and options to align with their branding and legal requirements. The system also provides analytics on website traffic and user behavior through the collection and analysis of cookie data.

Improve Visibility on Google with Reviews: The vendor claims that KiyOh helps businesses enhance their visibility on Google by collecting and displaying customer reviews. Positive reviews can potentially boost visibility in Google Shopping Ads, increasing the chances of attracting potential customers. Businesses can also display star ratings in Google Ads, making their ads more appealing and trustworthy. KiyOh enables businesses to showcase organic star ratings on their review page, further enhancing their online presence. Additionally, the system allows businesses to display their reviews on Google My Business, increasing their online visibility.

Understand Customer Preferences: According to the vendor, KiyOh's review system provides businesses with insights into customer preferences and expectations. By collecting and analyzing customer reviews, businesses can identify areas for improvement and enhance the quality of their webshop. The system allows businesses to display reviews in their website's styling, maintaining a consistent brand experience. KiyOh provides examples and templates for businesses to showcase reviews in their own unique style, helping them understand what customers value most and make informed decisions to improve their offerings.

Automated Review Invitations: The vendor states that KiyOh offers businesses an automated process to invite customers to leave reviews. Businesses can send review invitations to customers based on predefined triggers, such as completed purchases or specific interactions. The system integrates with various channels, allowing businesses to invite customers to leave shop and product reviews. According to the vendor, this automated process saves time and effort for businesses by streamlining the collection of customer feedback. Actively inviting reviews can increase the review volume and provide businesses with more valuable insights from customers.

Independent Reviews for Trust: According to the vendor, KiyOh provides businesses with a platform to collect independent reviews, aiming to increase trust and credibility. Independent reviews are perceived as more authentic and unbiased, helping businesses build trust with potential customers. By showcasing independent reviews, businesses can demonstrate transparency and reliability, potentially attracting more customers. KiyOh's review system allows businesses to monitor and manage their online reputation across multiple channels. Positive reviews can be leveraged as powerful marketing assets, showcasing customer satisfaction and building trust with potential customers.