Overview
What is Knowledge Cloud?
Knowledge Cloud is a knowledge management system designed specifically for legal and consulting firms.Key assignment is to make knowledge management a powerful asset of the user's company - save time and costs and increase efficiency. Boasting powerful search features, …
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Product Details
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- Tech Details
What is Knowledge Cloud?
Knowledge Cloud is a knowledge management system designed specifically for legal and consulting firms.
Key assignment is to make knowledge management a powerful asset of the user's company - save time and costs and increase efficiency. Boasting powerful search features, documents can be found by keywords, catalogues, tags, authors, or any other search filters in seconds. Documents can be maintained in a simple, hierarchy-based structure. To encourage people to share knowledge, Knowledge Cloud motivates employees to use the system through gamification features. Such features include competitions between departments (or countries), or for top contributors and most active users, as well as others to make the full process of knowledge management – sharing and obtaining - fun. Knowledge Cloud aims to supports knowledge management by allowing core consultants and specialists to spend less time on routine tasks, while simultaneously enabling smooth and seamless knowledge sharing.
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Knowledge Cloud Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Knowledge Cloud Customer Size Distribution
Consumers | 0% |
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Small Businesses (1-50 employees) | 40% |
Mid-Size Companies (51-500 employees) | 50% |
Enterprises (more than 500 employees) | 10% |
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Reviews
Community Insights
- Business Problems Solved
Knowledge Cloud has proven to be an invaluable solution for businesses looking to streamline their document management processes and improve overall efficiency. Users have praised the platform for providing them with a centralized location to store and manage all their documents, eliminating the need to search through multiple systems or folders. This enhanced organization has resulted in increased productivity and time savings for users.
One of the standout features of Knowledge Cloud is its powerful keyword search functionality, which allows users to quickly locate specific documents based on their content. This has proven to be a game-changer for businesses with large document repositories, as it drastically reduces the time spent manually searching through files. By simply entering a few keywords, users can retrieve the exact information they need in seconds.
The user-friendly interface of Knowledge Cloud has also been a key factor in boosting productivity for users. With intuitive navigation and an easy-to-understand layout, employees can quickly adapt to the platform and start utilizing its features without extensive training. This has resulted in a smoother onboarding process for new team members and improved efficiency across departments.
Furthermore, Knowledge Cloud excels in facilitating knowledge sharing among users. By leveraging the insights and experiences shared by others in the platform's community, customers have gained valuable expertise that they can apply to their own business challenges. This collaborative approach has not only led to innovative solutions but has also fostered a sense of camaraderie among users.
Another common pain point that Knowledge Cloud effectively addresses is the ability to convert forms into Word documents. This capability simplifies the process of sharing and collaborating on documents within teams, enabling seamless communication and streamlined workflows.
Moreover, Knowledge Cloud overcomes the challenge of sending externally created documents by facilitating knowledge transfer within teams. Users are now able to share important files, collaborate on projects, and disseminate critical information without resorting to external email or file-sharing services. This internal accessibility strengthens teamwork and ensures that everyone is working from a single source of truth.
Beyond internal use, organizations have found Knowledge Cloud to be instrumental in resolving issues for their customers and implementing enhanced functions for their customer base. By leveraging the platform's knowledge sharing sessions, FAQs, and document tagging features, businesses have been able to reduce the need for phone calls and support tickets. This not only frees up resources but also enhances the overall customer experience.
In addition to its collaborative capabilities, Knowledge Cloud also excels in improving team organization and file management. While sharing documents was possible before the platform's implementation, the ability to upload attachments and tag documents has taken team collaboration to new heights