Kydos

Kydos is an online reputation management service offered by the vendor Kydos. It aims to assist businesses in improving their brand's online image and presence. This software is designed for companies of all sizes and caters to various professions and industries, including automotive, dental, healthcare, law firms, and physicians. According to the vendor, Kydos provides a range of features to effectively manage online reputation and potentially boost revenue through enhanced customer trust and loyalty.

Key Features

Online Reputation Management: Kydos offers a range of services to improve a brand's online image and presence. It allows businesses to request feedback, analyze data, and publish reviews on high-visibility platforms, according to the vendor.

Boosting Business Revenue: The vendor claims that Kydos' reputation management services have the potential to increase business revenue by up to 25%. By improving online reviews and star ratings, businesses may attract more customers and enhance their bottom line.

Gaining Internal and External Insight: Kydos' software provides businesses with actionable feedback from customers and employees, helping them gain insight into how they are perceived. This feedback can assist businesses in identifying areas for improvement and making informed decisions, according to the vendor.

Increasing Online Exposure: Kydos aims to help businesses increase their online exposure by generating more positive reviews. Positive reviews on platforms like Google and Glassdoor can enhance a business's online presence and visibility, potentially leading to higher search rankings and increased visibility to potential customers.

Building Trust and Authority: Kydos' reputation management services aim to help businesses build trust and authority with customers. Positive reviews and high star ratings can establish credibility and reliability for the brand, potentially attracting new customers and contributing to long-term growth.

Controlling How Consumers See You: Kydos allows businesses to have some control over their online reputation by minimizing the impact of negative reviews. The software aims to help businesses shape the perception customers have of their brand by managing the online conversation, potentially contributing to a positive brand image and increased customer trust.

Customizable Review Request Message: Kydos provides businesses with a standard review request message, but also allows customization to align with their brand voice and style, according to the vendor.

Automated Review Request: Kydos automates the process of sending review requests to customers via email, text, or both, potentially saving time and ensuring consistent review requests, as stated by the vendor.

Controlled Review Publication: With Kydos, businesses have the ability to review and approve reviews before they are made public, potentially helping maintain a positive online reputation, according to the vendor.

Filter Question: Kydos offers a filter question feature that directs customers to leave a review on a specific platform, potentially increasing positive reviews on preferred platforms, according to the vendor.