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Lead Follow-Up is a versatile software solution that addresses various needs in workforce utilization and customer communication. Users …
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- Free/Freemium Version
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Product Details
- About
- Tech Details
What is Lead Follow-Up?
Lead Follow-Up Features
- Supported: Contact Management
- Supported: Marketing Automation
- Supported: Segmentation
- Supported: Email Marketing
- Supported: Auto-Responders
- Supported: CAN SPAM Compliance
- Supported: Customer Surveys
- Supported: Drip Campaigns
- Supported: Dynamic Content
- Supported: Event Triggered Actions
- Supported: Landing Pages/Web Forms
- Supported: Reporting/Analytics
- Supported: Subscriber Management
- Supported: Template Management
- Supported: WYSIWYG Editor
- Supported: Lead Nurturing
- Supported: Lead Qualification
- Supported: Lead Segmentation
Lead Follow-Up Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Lead Follow-Up is a versatile software solution that addresses various needs in workforce utilization and customer communication. Users have found the Email Reminder feature to be particularly effective in solving problems and improving customer communication. With this feature, users can efficiently manage their email correspondence and ensure timely follow-ups with customers. Additionally, Lead Follow-Up assists with marketing automation, ad management, contact management, and drip marketing, making it a comprehensive solution for various marketing needs. Users appreciate the ability to send time-delayed emails using Salesforce.com, which allows them to automate their email campaigns effectively.
The software's fair pricing and exceptional customer service have received positive feedback from users. They value the flexibility provided by Lead Follow-Up's rules for auto follow-up emails, which can be customized according to their specific requirements. Creating email templates is made easy with the HTML editor, enabling users to design professional-looking emails quickly. Should any issues arise during the implementation or use of the product, users have found the customer support team to be fast and helpful in resolving their concerns.
Additionally, Lead Follow-Up offers extra features like SMS messaging and the ability to send individual SMS messages with attachments. The product's unique and customizable nature further enhances its appeal among users seeking tailored solutions for their marketing needs. While some users have experienced occasional execution issues, such as rule failures or inconsistencies in template menus, they find that these minor setbacks do not outweigh the overall benefits of using Lead Follow-Up. Although configuring the program may take some time initially, users report that it ultimately delivers the desired results.
In comparison to other tools like Hubspot or Pardot, Lead Follow-Up stands out as a cost-effective alternative that offers all the necessary features for drip marketing. Customers appreciate the affordability of the software without compromising on functionality or support. Overall, Lead Follow-Up has proven to be an efficient solution for managing workforce utilization and enhancing customer communication through automated email campaigns and personalized follow-ups.
Good Program for Marketing Automation: Several users have found Lead Follow-Up to be a reliable and effective program for marketing automation. It has been praised for its ability to handle different marketing steps and cater to companies of various sizes and industries.
Seamless Integration with Other Programs: Many reviewers appreciate that Lead Follow-Up easily integrates with other software, allowing for a smooth workflow. This integration capability saves time and effort by eliminating the need for manual data transfer between systems.
Excellent Customer Service: Users have consistently praised the customer service provided by Lead Follow-Up. The support team is described as helpful and knowledgeable, promptly resolving any issues that arise during the usage of the software.
Slow Performance: Some users have expressed that the software needs improvement in terms of speed and performance, suggesting that it may not be as efficient as desired.
Lack of Functionality: Several reviewers have mentioned that they would like to see additional features in the software in order for it to better compete with similar programs, indicating a perceived lack of functionality.
Difficult Initial Setup: Users have found the initial setup process to be somewhat challenging and requiring significant support, implying that there is room for improvement in streamlining and simplifying the configuration experience.