Leadsales CRM

Leadsales CRM is a customer relationship management (CRM) tool designed by Leadsales specifically for managing WhatsApp, Facebook, and Instagram chats. According to the vendor, this software solution caters to businesses of all sizes, from small startups to large enterprises. Sales teams, customer support teams, e-commerce businesses, service-based companies, and retail businesses can all benefit from Leadsales CRM's ability to effectively manage and track customer conversations across multiple platforms.

Centralized Chat Management: According to the vendor, Leadsales CRM allows businesses to easily manage and track customer interactions across WhatsApp, Facebook, and Instagram in one platform, ensuring no conversations are missed.

Unlimited Messaging: The vendor claims that Leadsales CRM enables businesses to send personalized messages to all customers without any restrictions on the number of messages they can send, facilitating seamless communication and engagement.

Scalability: According to the vendor, businesses can add as many users as needed to their Leadsales CRM account, enabling collaboration and centralization of user accounts and conversations for easy management.

Scheduled Messaging: According to the vendor, Leadsales CRM allows businesses to schedule messages to be sent at specific times or dates, automating messaging to ensure timely communication and improved customer engagement.

Customizable Funnels: The vendor states that Leadsales CRM enables businesses to organize chats into custom funnels based on specific needs, facilitating effective management and tracking of customer interactions within each funnel.

Contact Management: According to the vendor, Leadsales CRM allows businesses to effectively manage and organize contacts by importing them from existing databases or manually adding new contacts, storing essential information for easy access.

Conversation Tracking: The vendor claims that Leadsales CRM enables businesses to track and manage conversations with customers by providing a comprehensive view of the entire conversation history, including messages, attachments, and timestamps.

Team Collaboration: According to the vendor, Leadsales CRM promotes collaboration within sales and customer service teams by allowing multiple users to access and manage customer conversations, assigning conversations to specific team members for proper attention.

Sales Pipeline Management: The vendor states that Leadsales CRM provides businesses with a visual representation of the sales pipeline, allowing them to track the progress of deals, prioritize sales activities, and identify potential bottlenecks.

Automated Responses: According to the vendor, Leadsales CRM streamlines customer communication by providing predefined templates or canned responses, saving time and ensuring consistent messaging across customer interactions.