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Legion Workforce Management Platform provides businesses with a range of solutions to the most pressing problems they encounter. With …
Overview
What is Legion WFM?
Legion, headquartered in Redwood City, helps companies manage their hourly workforces. Legion WFM, an AI-powered workforce management platform, helps companies maximize labor efficiency while increasing employee engagement. The vendor boasts customers across industries including retail, hospitality, healthcare, and manufacturing use…
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What is Legion WFM?
Legion, headquartered in Redwood City, helps companies manage their hourly workforces. Legion WFM, an AI-powered workforce management platform, helps companies maximize labor efficiency while increasing employee engagement. The vendor boasts customers across industries including retail,…
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Product Details
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- Tech Details
What is Legion WFM?
The Legion WFM suite of applications support companies managing wage employees, with modules for scheduling, time & attendance, and engagement. It also includes the Legion mobile app lets employees indicate scheduling preferences, see upcoming shifts, initiate swaps, request time off and more from their cell phones, which an interface designed to keep employees engaged without requiring training.
To help control employment and labor costs, Legion creates schedules that honor budgets–whether defined upfront of tweaked by managers on the fly, with a simple interface, powered by advanced AI-based computations that generate schedules within the administrator's parameters.
Legion's built-in productivity metrics allow users to see and schedule top performers during peak periods or special events. Employees can also be scheduled across multiple locations. Plus, badges can be assigned like key holders or service pro for easy categorization to ensure customers are satisfied.
To help control employment and labor costs, Legion creates schedules that honor budgets–whether defined upfront of tweaked by managers on the fly, with a simple interface, powered by advanced AI-based computations that generate schedules within the administrator's parameters.
Legion's built-in productivity metrics allow users to see and schedule top performers during peak periods or special events. Employees can also be scheduled across multiple locations. Plus, badges can be assigned like key holders or service pro for easy categorization to ensure customers are satisfied.
Legion WFM Video
Legion- AI-Powered Workforce Management
Legion WFM Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Legion Workforce Management Platform provides businesses with a range of solutions to the most pressing problems they encounter. With Legion, employee scheduling becomes more manageable, and paper calendars are a thing of the past. Employees can easily navigate the system and trade shifts with their colleagues, which significantly simplifies the scheduling process while saving time for businesses.
The scheduling tool is highly optimized, combining first-hand knowledge with hard data to generate schedules that consider language skills, experience, and management duties when filling shifts. The platform also identifies labor compliance violations and offers managers scheduling alternatives to ensure everything runs smoothly. Additionally, Legion makes it easy for managers to create guidelines and track deviations from them, which helps maximize labor spend while solving complex problems related to scheduling. These features help to reduce costs and save time for companies while improving employee satisfaction.
Ease of Use: Reviewers found the Legion WFM Platform to be user-friendly and simple to learn, making it accessible to anyone. Some users appreciated the ease of communication between employees and management through the platform. The reviewer also liked that all scheduling functions are available in one place on the platform.
Excellent Customer Service: Several reviewers were impressed with the quick and responsive customer service provided by Legion WFM. Issues were resolved within a day or two, according to users. The support team was particularly helpful for answering questions and resolving issues.
Efficient Scheduling Process: Many reviewers praised the Legion WFM App for allowing employees to swap shifts and request time off on their iPhones. Users also found that Legion WFM helped them maximize labor by having the right people scheduled at the right time. Additionally, some reviewers appreciated that inputting employee scheduling preferences automatically fills in preferred shifts when generating schedules, saving time for managers.
Lacks certain tools: Several users have expressed that the software is missing some crucial features that would benefit their business.
Expensive cost: The cost of Legion WFM has been deemed too high for some companies by multiple reviewers.
Glitches and memory issues: Some users have reported experiencing glitches and memory problems while using the software.