LeMod

LeMod is a loyalty rewards software designed to assist businesses in establishing and maintaining long-term relationships with their customers by providing points and loyalty status as rewards. This software aims to be user-friendly and is specifically tailored for small to medium-sized businesses in professions and industries such as cosmetic surgery practices, dental practices, medical spas, wellness centers, and veterinary clinics.

Key Features

User-Friendly: According to the vendor, LeMod is designed to offer an intuitive and modern user experience, enabling businesses to efficiently manage their loyalty rewards program.

Meaningful Analytics: The vendor claims that LeMod provides businesses with valuable analytics, empowering them to make data-driven decisions. The software presents data in a clear and visually appealing manner, offering insights into customer behavior, loyalty trends, and the effectiveness of the loyalty rewards program.

HIPAA-Compliant: The vendor emphasizes that LeMod prioritizes security and patient privacy by complying with HIPAA standards for handling sensitive patient information.

Loyalty Rewards Membership: LeMod allows patients to easily sign up for the loyalty rewards program using a unique invitation code provided by the practice. The program offers points and loyalty status based on spending behavior, enabling businesses to create effective switching barriers. Businesses can also customize gifts for different loyalty statuses, such as Silver, Platinum, and Diamond.

Patient Referrals: According to the vendor, LeMod enables businesses to reward patients for referring their friends and family. The referral points are fully customizable, allowing businesses to determine the value of each referral. Both the referring patient and the referred patient can receive points as a reward for successful referrals.

Prizes: LeMod allows businesses to reward loyal patients with customizable prizes, tailored to their preferences and interests. This feature aims to incentivize loyalty and enhance the overall customer experience.

Push Notifications: According to the vendor, LeMod enables businesses to send push notifications directly to their patients' mobile screens, including promotions, announcements, and exclusive offers. This feature helps businesses stay connected with their patients and keep them engaged with the loyalty rewards program, ultimately increasing customer retention.

Expirations: LeMod allows businesses to set expiration dates for points and loyalty status, creating a sense of urgency and motivating patients to redeem their rewards. The vendor suggests that this feature can drive customer engagement and enhance the effectiveness of the loyalty rewards program.

Ambassadors: LeMod enables businesses to invite and reward their staff and practice partners for referring new patients. By incentivizing practice ambassadors, businesses can tap into their networks and expand their customer base, according to the vendor.

Marketing: LeMod provides turnkey marketing materials created by their partners at Pinpoint. These materials can be utilized by businesses to promote their loyalty rewards program and attract new customers. The vendor states that the marketing materials effectively communicate the benefits of the loyalty program and encourage customer participation.