LightECrm

LightECrm, developed by Neo Digital Pvt. Ltd., is a CRM solution designed to streamline company relationships and interactions, aiming to improve efficiency, increase sales, and enhance customer satisfaction. This software solution is targeted at small to medium-sized businesses and is utilized by various professions and industries, including sales teams, customer service teams, marketing teams, e-commerce businesses, and the travel and hospitality industry.

Key Features

Detail Reports: According to the vendor, LightECrm provides insights into company interactions, identifies sales and customer service trends, and assesses team performance.

Analytical Dashboard: The vendor claims that LightECrm offers a centralized hub for tracking key performance indicators, sales, business opportunities, and overall performance, providing real-time insights for informed decision-making.

SMS and Email Integration: LightECrm reportedly allows seamless communication with clients through automatic reminders, push notifications, and integrated messaging, eliminating the need to switch modes.

In-built Calendar: The vendor states that LightECrm includes a calendar for planning demos, calls, and sales-related activities, keeping users up-to-date with tasks and events, and enabling them to check colleagues' availability.

Lead Management: LightECrm is said to help users stay organized and informed about each lead, understand which tactics bring the best leads, and convert leads more efficiently.

Lead Conversion: According to the vendor, LightECrm tracks and manages interim processes, identifies leads with high potential, and enhances the quality of interactions to improve lead conversion.

Connect with your customers: LightECrm reportedly allows users to engage with customers through multiple channels, centralize information for meaningful conversations, and empower sales teams with contextual interactions.

Create Tasks and Notes: The vendor claims that LightECrm helps users structure everyday tasks for increased efficiency, provides a centralized view for managing tasks, and keeps teams organized and on track.

SMS Campaign & Templates: LightECrm is said to enable the building of robust SMS campaigns, ensuring messages are sent to the right prospects at the right times, and conveniently reaching prospective leads and customers.

Automate and Enhance Sales: According to the vendor, LightECrm provides a comprehensive view of customer interactions and preferences, helps identify gaps in sales processes to improve conversion rates, and automates sales tasks for increased efficiency.