Lighthouse

Lighthouse, developed by entp, is an issue tracking solution designed to streamline task organization and enhance communication. According to the vendor, it is suitable for small to large companies in various professions and industries, including software development, project management, IT services, marketing and advertising, as well as design and creative agencies.

Key Features

Automatically Organize Tasks: According to the vendor, Lighthouse can automatically categorize issues as they are created and tagged, saving time and ensuring consistent organization without manual effort.

Make Better Use Of Your Email: The vendor claims that Lighthouse allows users to create and reply to tickets directly from their inbox, enabling them to stay in their email workflow and potentially increasing efficiency by avoiding platform switching.

Consolidate Your Projects: Lighthouse provides users with a simple overview of the status of all their projects, allowing them to stay updated and informed about the progress of each project. The vendor states that users can easily track project feeds for improved tracking.

Unify With Customer Support: According to the vendor, Lighthouse seamlessly integrates with Tender, the customer support service, enabling staff to create new tickets directly from there. This integration streamlines the process of handling customer support requests and ensures a smooth transition between issue tracking and customer support.

Set And Meet Goals: The vendor claims that Lighthouse allows users to use milestones to plan features and establish release dates. This feature assists in setting project goals, tracking progress, and ensuring timely completion of tasks and projects.

Share Documents & Images: Lighthouse enables users to attach documents or images directly to tickets for easy reference. According to the vendor, this facilitates collaboration by allowing team members to access relevant files and enhances communication by ensuring everyone has access to necessary resources.