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LinkedChat

LinkedChat

Overview

Recent Reviews

TrustRadius Insights

LinkedChat is a versatile software that offers several use cases to meet the needs of its users. One key use case is the ability to easily …
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Pricing

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Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is LinkedChat?

LinkedChat Features

  • Supported: Customizable Branding
  • Supported: Geotargeting
  • Supported: Offline Form

LinkedChat Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

LinkedChat is a versatile software that offers several use cases to meet the needs of its users. One key use case is the ability to easily view people's profiles and track recruiter interest, providing users with valuable insights for specific opportunities. Additionally, the feature of sharing contact information enables seamless communication without having to disclose personal details until both parties are comfortable. Users appreciate the convenience and time-saving aspect of LinkedChat, as it eliminates the need for multiple chat platforms and allows for fast and casual communication among colleagues. The software also proves useful in answering questions from one's own Telegram, saving time and making day-to-day work more streamlined. Furthermore, LinkedChat serves as a platform that connects different applications and software, facilitating effortless networking and professional connections with clients. The software aids in business development and market research by engaging prospects who may be unreachable via email or phone calls. Users have found value in upgrading the software to include missing features such as proactive chat, third-party integration, and canned responses, which would enhance its overall utility. Integration with other platforms like Slack has further enhanced the user experience by allowing seamless communication across various channels. Overall, LinkedChat has met basic live chat implementation requirements and offers a satisfactory experience.

Efficient Communication: Many users have praised LinkedChat for its ability to facilitate efficient communication in various professional contexts. Users appreciate the platform's features such as direct messaging with candidates, internal communication without sharing contact information, and congratulating colleagues on job promotions. They find that these functionalities add a personal touch to their professional connections.

Seamless Integration: Several users have commended LinkedChat for its seamless integration with other tools and platforms. Users appreciate how they can easily use LinkedChat alongside Slack for work-related discussions, group conversations, and availability tracking. Additionally, users find that integrating LinkedChat into their e-commerce websites is effortless due to the customizable branding feature. This allows them to create a cohesive user experience while geo-targeting helps customize interactions based on customer location.

User-Friendly Interface: The user-friendly interface of LinkedChat has received positive feedback from many reviewers. Users describe the platform as easy to implement and navigate, allowing them to reply from familiar platforms like Telegram or via email notifications. They also appreciate features such as picture sending, offline form collection, and adjustable notification settings which further enhance the overall user experience.

Expensive Pricing: Some users have found LinkedChat's premium pricing to be too high, making it less affordable for them.

Presence of Fake Employers and Profiles: Several reviewers have expressed their dissatisfaction with the presence of fake employers and user profiles on LinkedIn, which undermines the professional nature of the platform.

Limited Integrations: The limited integrations offered by LinkedChat, including only Slack, Telegram, and HipChat, have been mentioned as a drawback. Users suggest that more integration options such as Discord, Whatsapp, and Google Chat would make the tool more desirable.

Users commonly recommend the following when using LinkedChat:

  1. Explore the benefits: Users suggest seeking out information or videos to understand the advantages of LinkedChat. This helps users fully grasp the potential benefits and features of the platform.

  2. Give it a try: Many users recommend taking advantage of LinkedChat's free trial offer. This allows users to experience the platform firsthand and determine if it meets their specific needs without committing to a long-term subscription.

  3. Integrate with familiar chat platforms: Users find it helpful to link LinkedChat with a chat platform they are already familiar with. By doing so, users can leverage their existing knowledge and maximize their productivity while using LinkedChat.

These recommendations highlight the importance of understanding the benefits, trying out the free trial, and integrating with existing chat platforms for an optimal experience with LinkedChat.

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