Overview
What is LiveVox CCaaS?
LiveVox is a contact center platform that boasts supporting more than 14 billion interactions a year, that integrates omnichannel communications, CRM, and WFO capabilities to deliver an agent and customer experience while reducing compliance risk. The technology enables engagement strategies…
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What is LiveVox CCaaS?
LiveVox is a contact center platform that boasts supporting more than 14 billion interactions a year, that integrates omnichannel communications, CRM, and WFO capabilities to deliver an agent and customer experience while reducing compliance risk. The technology enables engagement strategies on communication channels of choice to drive performance in contact centers. Its risk mitigation and security tools help clients maximize their potential in an ever-changing business environment.
With 20 years of cloud expertise, LiveVox is at the forefront of cloud contact center innovation. The vendor has more than 500 global employees and is headquartered in San Francisco with offices in Atlanta; Columbus; Denver; New York City; St. Louis; Medellin, Colombia; and Bangalore, India.
Purpose-built specifically for contact centers, LiveVox’s CCaaS suite integrates Omnichannel, WFO, Analytics and AI into a command center that gives the users complete control over contact center performance.
With 20 years of cloud expertise, LiveVox is at the forefront of cloud contact center innovation. The vendor has more than 500 global employees and is headquartered in San Francisco with offices in Atlanta; Columbus; Denver; New York City; St. Louis; Medellin, Colombia; and Bangalore, India.
Purpose-built specifically for contact centers, LiveVox’s CCaaS suite integrates Omnichannel, WFO, Analytics and AI into a command center that gives the users complete control over contact center performance.
LiveVox CCaaS Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |