Lokaly

Lokaly is a white-label solution developed by Lokaly that aims to assist local businesses in establishing their online marketplace or joining an existing one. The product claims to offer a quick and easy setup process, allowing businesses to create their own branded online marketplace or leverage an established one. According to the vendor, Lokaly is suitable for businesses of all sizes, catering to various professions and industries such as restaurants, grocery stores, pharmacies, laundry and Dhobi services, and Doodhwala (milk delivery). By utilizing Lokaly, businesses can manage their orders, offer a seamless customer experience, and expand their online presence.

Key Features

Create Your Own Marketplace: According to the vendor, Lokaly enables businesses to create their own branded online marketplace in just a few minutes. The platform provides a customizable web portal and mobile app to establish a professional and consistent customer experience.

Join Existing Marketplace: Lokaly also offers the option for businesses to join an existing marketplace, providing them with access to an established customer base and increased visibility. Businesses can list their items, customize store settings, and take advantage of features such as offers, bestsellers, and delivery options.

White Label Solution: Lokaly offers a white-label solution, allowing businesses to brand the platform as their own. The vendor states that businesses can maintain their brand identity by utilizing a branded web portal and mobile app, while also customizing features to meet their specific needs.

Manage Customers: According to the vendor, Lokaly provides businesses with tools to effectively manage their customers. Businesses can view and manage customer data, implement loyalty programs, and communicate through notifications, aiming to enhance customer engagement and satisfaction.

Reports and Analytics: Lokaly offers comprehensive reports and analytics, which the vendor claims can provide businesses with valuable insights into their performance and customer behavior. By accessing key metrics and integrating with accounting systems, businesses can make informed decisions and optimize their offerings and marketing strategies.

Order Scheduling and Tracking: Lokaly allows businesses to easily schedule and track orders, ensuring a seamless and convenient customer experience. The vendor states that customers can track their orders in real-time, enhancing transparency and satisfaction.

Customizable Features: Lokaly offers businesses the ability to customize various features, including chat functionality, digital menu/catalogue, offers, online payment options, and marketing tools. The vendor suggests that this flexibility enables businesses to tailor the platform to their specific requirements.

Integration Possibilities: According to the vendor, Lokaly provides integration possibilities with external systems such as SMS gateways, payment gateways, accounting systems, and POS/inventory systems. This integration aims to help businesses streamline their operations, improve efficiency, and provide a seamless experience.

Customer Reviews and Ratings: Lokaly enables businesses to gather customer reviews and ratings, aiming to provide valuable feedback and enhance trust and credibility. The vendor suggests that businesses can use this information to improve their offerings and customer satisfaction.