Overview
What is Macorva Customer Experience?
Macorva CX is an omnichannel customer experience platform. With AI-generated questions that adapt to specific needs, and a dashboard that highlights trends and spots outliers, it provides actionable insights. Custom dashboards can be created with a few clicks and zero…
Leaving a review helps other professionals like you evaluate Customer Experience Management Software
Be the first one in your network to review Macorva Customer Experience, and make your voice heard!
Get StartedPricing
What is Macorva Customer Experience?
Macorva CX is an omnichannel customer experience platform. With AI-generated questions that adapt to specific needs, and a dashboard that highlights trends and spots outliers, it provides actionable insights. Custom dashboards can be created with a few clicks and zero code, eliminating the need…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
What is Gravity Forms?
Gravity Forms from Rocketgenius is a form builder plugin on WordPress used to add a survey feature to websites.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
What is Macorva Customer Experience?
Macorva CX is an omnichannel customer experience platform. With AI-generated questions that adapt to specific needs, and a dashboard that highlights trends and spots outliers, it provides actionable insights. Custom dashboards can be created with a few clicks and zero code, eliminating the need for consultants. Plus, AI response plans provide customer communication scripts for every survey, to ensure effective communication. With mobile-first surveys and tappable attributes, it provides qualitative insights from 99%+ of responses. Macorva CX is a solution for understanding and improving the customer experience.
Macorva CX can be used to:
- Integrate with over 30+ ticketing and CMS systems
- Leverage AI to generate optimized surveys tailored to any specific needs
- Boost response rates through mobile-first survey optimization
- Uncover deeper insights from qualitative data via tappable attributes
- Build custom dashboards that spotlight trends, outliers, and next steps with zero-code
- Implement AI response plans for customer communication
- Manage a brand's online reputation with AI-powered review generation
Macorva Customer Experience Features
Customer experience management Features
- Supported: Multi-channel customer feedback collection
- Supported: Customer experience dashboard
- Supported: AI-powered recommendations
Additional Features
- Supported: Mobile-first surveys
- Supported: Radiant AI action planning
- Supported: Self- service results dashboards
- Supported: Automated follow-ups and social reviews
- Supported: Customer experience (CSAT/CES/CX)
- Supported: Net Promoter Score® (NPS)
- Supported: AI generated customer feedback reports
- Supported: 30+ built-in integrations with ticketing and CMS systems
- Supported: Customizable survey design
Macorva Customer Experience Screenshots
Macorva Customer Experience Videos
Macorva Customer Experience Integrations
- ADP Workforce Now
- Rippling
- UKG Pro
- UKG Ready
- Kronos Workforce Dimensions / UKG Dimensions (discontinued)
- Paylocity
- Namely
- Paychex Flex
- BambooHR
- Dayforce
- Justworks
- Square Payroll
- TriNet
- Hibob
- Freshteam
- TriNet HR Platform
- SAP SuccessFactors
- HR Partner
- Personio
- Sapling
- Humaans
- ChartHop
- Visma Nmbrs
- Breathe
- Proliant
- intelliHR
- Factorial HR
- Access PeopleHR
- Workday Human Capital Management
- CharlieHR
- OneLogin by One Identity
- SageHR
- HR Cloud
- Lano
- AlexisHR
- Sesame
- Altera Payroll
- Azure Active Directory
- Officient
- ClayHR
- Salesforce
Macorva Customer Experience Competitors
Macorva Customer Experience Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | Arabic, German, English, French, Hindi, Italian, Japanese, Korean, Portuguese, Spanish, Vietnamese, Chinese (Simplified) |
