Managed SIP

Managed SIP, offered by Coeo Solutions, is a cloud-based SIP Trunking solution designed to connect businesses' call servers to a reliable national PSTN Provider. According to the vendor, this product allows for easy deployment, ensures high-quality voice calls, and guarantees 100% uptime. Managed SIP is said to be suitable for businesses of all sizes, ranging from small enterprises to large corporations. It caters to a wide range of professions and industries including healthcare, retail, manufacturing, financial services, and professional services.

Key Features

Secure and Geographically Resilient: Managed SIP is designed to utilize multiple data centers worldwide, providing protection against cyber threats and ensuring 100% uptime. According to the vendor, it incorporates geo-redundancy technology for automatic failover during emergencies, aiming to provide uninterrupted service.

Self Service Orchestration: The vendor states that users have the convenience of making modifications, rerouting traffic, and managing changes through the self-service portal. The portal is designed to allow for easy management of SIP trunks, provisioning, adding capacities, and advanced feature management.

Hybrid Deployments: According to the vendor, Managed SIP supports hybrid deployments, enabling businesses to leverage their legacy infrastructure while benefiting from the flexibility and cost savings of SIP. It is said to facilitate the connection of applications like Microsoft Teams while maintaining the advantages of SIP.

National Number and 911 Service: Managed SIP is said to offer nationwide deployment of 911 and DID numbers that comply with regulations such as Ray Baum's 911 Act and Stir Shaken's Robocall Mitigation Database. The vendor claims that it allows businesses to deploy local numbers and emergency services across different locations.

Built-In Geographic Redundancy: The service is claimed to include multiple diverse paths that automatically failover during emergencies, aiming to provide uninterrupted service and high availability. The vendor states that geographic redundancy provides protection against service disruptions and enhances reliability.

Self-Service Portals: Managed SIP provides self-service portals for enterprise users and admins, allowing them to instantly provision SIP trunks, add capacities, redirect traffic, and manage advanced features. The portals are designed to offer a user-friendly interface for easy management of SIP trunking services.

Global Deployments: Managed SIP is said to be deployable globally across multiple data centers, serving regions such as the United States, Canada, South America, Africa, Europe, and Asia. According to the vendor, it caters to businesses with international operations, providing global reach.

High Quality Calls: Voice traffic is claimed to be prioritized in Managed SIP to maintain a consistent, high-quality conversation over any distance. The vendor states that it ensures businesses can communicate with their customers, vendors, and partners without experiencing poor call quality or disruptions.

Multi-Site Global SIP Trunk Consolidation: Managed SIP is designed to enable the transformation of disjointed multi-site, multi-vendor PBX and UC environments into cohesive enterprise-wide communications systems with uniform features and dial plans. It aims to consolidate SIP trunks across multiple locations, simplifying management and reducing costs.

Simplified PBX Interoperability: According to the vendor, Managed SIP is hardware and software agnostic, working with any PBX, cloud, or phone system. It is claimed to eliminate compatibility issues and allows businesses to leverage their existing infrastructure without major changes.