MAP Recovery Network Platform - Engagement Manager

The MAP Recovery Network Platform - Engagement Manager is a virtual peer support service provided by MAP Health Management. According to the vendor, this platform aims to connect individuals with certified peer support specialists who have personal experience with mental health and substance use disorders. It is designed to cater to businesses of all sizes and is utilized by various professionals and industries, including mental health professionals, addiction treatment providers, behavioral health organizations, peer support specialists, healthcare providers, substance abuse treatment centers, employee assistance programs, and health insurance companies.

Key Features

24/7 Peer Support: Access live peer support specialists at any time, day or night. These specialists are trained, certified, and have personal experience in behavioral health and addiction. They offer immediate assistance to individuals in need.

Peer Matching: The platform provides personalized matching, connecting individuals with peer specialists who can relate to their unique experiences and challenges. This process aims to establish a strong connection and create a supportive environment for those seeking support.

Family Support: Recognizing the impact on family members, the platform offers guidance and support from trained peer recovery support specialists. Family support sessions conducted through phone or video help family members navigate challenges while supporting their loved ones.

Extensive Experience: MAP Health Management has over 10 years of experience in providing peer-led support. The platform has facilitated numerous support sessions, demonstrating its commitment to helping individuals and families in their recovery journey.

Convenient Access: The platform can be accessed through a phone or internet connection, ensuring convenience and accessibility for individuals. It is designed to accommodate a large number of users, making it suitable for individuals seeking support on a large scale.

Data Insights: The platform collects data to measure the impact and effectiveness of the support provided. This data-driven approach allows for evidence-based practices and ensures individuals receive effective support.

Mobile Application: The platform offers a mobile application that allows individuals to access peer support services and resources on the go. It provides tools for tracking progress, setting goals, and accessing additional support.

Scheduled Sessions: Individuals can schedule one-on-one sessions with their assigned peer support specialist, ensuring regular and consistent support in their recovery process. These sessions help individuals stay accountable and motivated.

On-Demand Access: The platform offers 24/7 on-demand access to peer support services, allowing individuals to reach out for support whenever they need it. This feature provides immediate assistance during times of crisis or when urgent support is required.

Online Group Sessions: The platform offers online peer-led group sessions, creating a supportive community where individuals can connect, share experiences, gain insights, and receive support from peers who understand their journey.