Maru/HUB

Maru/HUB is a research platform offered by Maru Group LLC that aims to provide businesses with real-time access to customer insights. This software solution is designed for companies of various sizes, including small businesses and large enterprises. According to the vendor, Maru/HUB is utilized by market researchers, marketing professionals, customer experience managers, product managers, and brand managers across different industries to make informed business decisions based on data analysis.

Key Features

Agile Polls and Surveys - Maru/Blue or User Supplied Sample: According to the vendor, this feature allows users to create surveys quickly and easily. It provides options to upload contact lists, distribute externally, or add premium Maru/Blue. Real-time results are available for immediate insights, and pricing varies based on requirements.

Agile Polls and Surveys - With Integrated Sample: The vendor claims that this feature offers users instant access to a global audience of respondents in over 60 countries. It provides extensive targeting options for precise audience selection, and real-time results for immediate insights. Pricing varies based on requirements.

Influencer Social Listening: The vendor states that this feature enables users to identify influential experts and their impact on their brand. It also allows users to discover the content these experts read and react to, with weekly digests to stay updated. Pricing for this feature starts at $120 per month.

Analysis and Reporting: According to the vendor, this feature provides an intuitive user interface for easy data interrogation. It offers flexible data filters and modifiers for customized analysis, and real-time access to feedback and results. Pricing for this feature starts at $1,000 per month.

Authoring: The vendor claims that this feature provides advanced survey capabilities for in-depth research. It includes enhanced research options such as explicit and implicit measurement, as well as complex routing options for comprehensive surveys. Integrated analysis and reporting tools are also available for actionable insights. Pricing details are available upon request.

Data Visualization: According to the vendor, this feature allows users to visualize data and feedback to make informed decisions. Users can share and socialize results with stakeholders, and integrate data from multiple sources for comprehensive analysis. Pricing details are available upon request.

Text Analytics: The vendor states that this feature unlocks value from unstructured data and customer comments. It offers automated free text analysis with flexible algorithms and can process multiple data sources for comprehensive insights. Pricing for this feature starts at $1,000 per month.

Concept Screening: According to the vendor, this feature enables users to test ideas quickly and efficiently, validating concepts and determining further development. Pricing for concept screening starts at $1,175.

CX Relationship Pulse: The vendor claims that this feature allows users to measure brand advocacy and identify areas for improvement. Users can connect with customers for closed-loop query resolution. Pricing for CX Relationship Pulse starts at $1,175.

Digital Screening: According to the vendor, this feature helps users assess customer reaction to digital content and identify areas for improvement or development. It aims to help users understand and enhance engagement. Pricing for this feature starts at $1,175.