Med USA CRM

Med USA CRM is a healthcare revenue cycle management (RCM) and customer relationship management (CRM) solution aimed at optimizing billing processes and improving cash flow and revenue for medical practices and healthcare organizations. According to the vendor, this software caters to a wide range of professions and industries, including medical practices, urgent care facilities, laboratories, orthopaedic practices, and behavioral health practices.

Key Features

Healthcare Revenue Cycle Management: Med USA CRM offers comprehensive revenue cycle management services, including charge entry, payment entry, eStatements, statement printing, and EDI. According to the vendor, this feature aims to optimize billing processes and improve cash flow and revenue for medical practices and healthcare organizations.

Provider Credentialing: Med USA CRM assists medical practices in navigating the complex provider credentialing process by helping compile paperwork, complete applications accurately, and providing follow-up to ensure smooth processing and timely completion. The vendor claims that this feature helps practices maintain enrollment, licensing, and privileging requirements.

Real-Time Analytics: Med USA CRM provides a fully customizable cloud-based business intelligence tool that offers access to critical practice data and metrics. According to the vendor, this feature helps increase practice efficiency and streamline workflows by enabling analysis of financial data and comparison of performance over time.

Orthopaedic Billing: Med USA CRM offers specialized billing services tailored to orthopaedic practices. The vendor states that this feature aims to maximize reimbursements and minimize time to payment by leveraging expertise in negotiating reimbursements, managing payer and insurance companies, and efficiently handling denials management and follow-up.

Behavioral Health Billing: Med USA CRM provides customized billing services for behavioral health practices, aiming to optimize revenue generation and reduce claim denials. According to the vendor, this feature streamlines the billing process for faster payments and improved cash flow, while also ensuring compliance with payer-specific requirements and regulations.

Urgent Care Billing: Med USA CRM offers billing services designed specifically for urgent care facilities. The vendor claims that this feature optimizes reimbursements and minimizes time to payment by efficiently managing the complex billing process for urgent care services, including negotiating with payers and managing denials.

Medical Billing: Med USA CRM provides comprehensive medical billing services, aiming to improve the accuracy and timeliness of billing processes, maximize revenue generation, and reduce claim denials. According to the vendor, this feature helps medical practices navigate payer requirements and regulations.

Lab Billing: Med USA CRM offers specialized billing services for laboratories, aiming to maximize reimbursements and minimize time to payment. The vendor states that this feature efficiently manages billing processes for laboratory services, including negotiating with payers and managing denials.

Compliance: Med USA CRM helps healthcare practices stay current with local and federal regulations, ensuring compliance with payer-specific requirements and industry standards. According to the vendor, this feature monitors changes in healthcare regulations and provides support in maintaining compliance with credentialing and enrollment requirements.

Provider Credentialing Services: Med USA CRM assists healthcare practices with new provider credentialing, ensuring accurate and timely completion of credentialing applications. The vendor claims that this feature facilitates the collection of provider data, documentation, and signatory needs, while also providing ongoing support for re-credentialing, re-appointments, and renewals.