Media Shield

Media Shield is a comprehensive digital marketing platform offered by MBC HOLDING GROUP, INC d/b/a Media Shield. According to the vendor, it is an all-in-one solution designed to simplify the process of growing businesses, from marketing and sales to customer retention. The platform aims to improve online presence, streamline processes, and enhance customer engagement. It caters to businesses of all sizes, including furniture stores, restaurants, car dealers, real estate agencies, small businesses, marketing professionals, e-commerce companies, service-based businesses, retailers, and non-profit organizations.

Key Features

Growth Tools: According to the vendor, Media Shield offers extendable and customizable actions using simple drag-and-drop building tools. Workflows enable customization, automation, and streamlining of processes. The platform also provides SMS Blast Campaigns for targeted SMS marketing campaigns.

Time Saving Tools: Media Shield includes a Calendar System for automated appointment management and scheduling. The All-In-One Inbox consolidates business email, SMS, and social media messages in one place. The Social Media Planner aims to simplify social media planning and content scheduling.

Administration Tools: The Dashboard provides an intuitive and customizable overview of reports and data. Real-time insights into customer behavior and lead generation channels are available through Reports. The CRM (Customer Relationship Management) feature is designed to improve sales efficiency and foster long-term customer relationships.

SEO & Online Listings: Media Shield allows businesses to manage and optimize their online presence, aiming to improve search engine rankings. The platform enables businesses to update and monitor their information across various online directories and platforms. It also offers tracking and analysis of website performance and keyword rankings.

2-way Texting: According to the vendor, Media Shield facilitates two-way conversations with customers through SMS messaging. It allows businesses to send personalized text messages to individuals or groups of customers and automate text message campaigns for appointment reminders, promotions, and more.

SMS and Email Marketing: Media Shield enables businesses to create and send targeted SMS and email campaigns. The platform offers customizable templates for marketing messages and allows businesses to segment their customer base for personalized messaging.

Funnel and Web Builder: Media Shield provides a web builder that allows businesses to create customized sales funnels and landing pages without coding knowledge. These visually appealing and conversion-focused web pages can integrate lead capture forms to collect customer information.

CRM: Media Shield offers a centralized database to manage customer relationships and track interactions. According to the vendor, businesses can capture and store customer information, including contact details and purchase history. The platform also allows businesses to assign tasks and follow-ups to team members for timely customer communication.

Team Management: Media Shield allows businesses to assign roles and permissions to team members for efficient collaboration. The platform provides features to track and manage team tasks, projects, and deadlines. It also includes a built-in chat feature for communication and collaboration among team members.

Task Management: According to the vendor, Media Shield enables businesses to create and assign tasks to team members with due dates and priorities. The platform allows businesses to set reminders and notifications for upcoming tasks and deadlines and track task progress and completion status in real-time.