MedMatch

MedMatch Network, developed by MedMatch Network, LLC, is an AI-powered platform designed to enhance patient engagement, streamline care coordination, and improve interoperability in the healthcare industry. According to the vendor, this innovative solution serves as a referral management partner for healthcare practices, offering electronic and digital patient care coordination and secure access to patient records. MedMatch Network is marketed as suitable for solo or group physician practices, as well as diagnostic, therapeutic, and ancillary service providers. It is intended to cater to a range of professions and industries including physicians (PCPs and specialists), cardiologists, dermatologists, physical therapists, imaging centers, and home health centers.

Key Features

• AI-powered platform: According to the vendor, MedMatch Network leverages artificial intelligence to facilitate patient engagement, care coordination, and interoperability. It is said to harness the power of AI to enhance referral efficiency, organized referral management, and overall patient care, providing actionable data insights to physicians and MedMatch administrators.

• Patient engagement: The vendor claims that MedMatch Network improves patient engagement by offering patients options, reviews, and schedules of providers within their network. Patients are said to be able to easily search for providers in their area, schedule appointments, and track their referrals in less than 15 seconds. The platform is also said to enable patients to find top medical services that accept their insurance and conveniently book appointments online.

• Referral management: According to the vendor, MedMatch Network automates the referral process, reducing administrative burden and ensuring timely updates and reports. Healthcare providers are claimed to be able to make and receive referrals directly from other providers and patients, eliminating the need for phone tags and faxes. The platform is said to pre-qualify patient insurance and track all referrals, minimizing referral leakage and reducing the risk of patients falling through the cracks.

• Network of providers: MedMatch Network is presented as a community of highly qualified medical professionals available to physicians and patients anytime, anywhere. Physicians are claimed to be able to connect with peers and build a network of healthcare professionals to co-manage patients. The platform allows physicians to search and match with providers, receive feedback and reports, and establish a continuity of care for their patients. Ancillary service providers are also said to be able to connect directly with patients and doctors, automate scheduling, and expand their network online.

• Office management optimization: According to the vendor, MedMatch Network optimizes office management by reducing staff workload and streamlining referral processes. The platform is said to enhance patient engagement, resulting in more successful outbound referrals and improved patient outcomes. Healthcare practices are claimed to be able to automate referral management, create an upstream solution through automation, and enhance communication and follow-up with patients and providers. Physicians and their assigned MedMatch administrators are said to be able to efficiently manage practice calendars for multiple locations or physicians.