MEDsys

MEDsys is a software solution specifically designed for home care agencies, according to the vendor. It offers a range of features and functionalities to help manage operations, streamline workflows, automate processes, and improve efficiency. MEDsys caters to home care agencies of all sizes, from small local agencies to large national organizations. The product is used by home care agencies, Medicaid providers, Veterans Affairs (VA), private pay home care providers, and Consumer Directed Services (CDS.

Key Features

Customize Your Workflow: According to the vendor, MEDsys allows users to organize data by filtering, sorting, and grouping. Users can set up value items and rule sets to customize the system to their specific needs and preferences.

Management: MEDsys offers tools to effectively manage and track home care agency operations. Custom Smartflows enable the creation of customized workflows based on specific agency requirements. User Specific/Group Permissions restrict access to sensitive information. Text/Email Alerts provide real-time notifications. Communication Logs keep a record of all communication. Action Items allow for task creation and assignment.

Human Resources: MEDsys streamlines human resources processes and helps agencies maintain compliance. Regulatory and Non-Regulatory Compliance Tracking ensures adherence to standards and regulations. Availability Tracking helps manage staff availability and schedule shifts. Staff Reports provide insights into performance and productivity. Cancellation/Shift Refusal History tracks patterns of canceled shifts or refusals. Inservices and Group Schedules simplify employee training and group scheduling.

Scheduling: MEDsys simplifies scheduling, saving time and improving organization. The Staff and Client Matching feature matches caregivers with clients based on attributes, proximity, and availability. Schedule Exception Triggers identify and alert users to scheduling conflicts or exceptions. Route Planning optimizes travel routes for caregivers. Schedule Notes allow for the addition of important information to schedules. The Mass Edit Multiple Schedules feature enables bulk changes to multiple schedules.

Billing: MEDsys streamlines billing processes for all payors. Payment Processing allows for seamless payment collection and processing. Electronic (837) Batch Billing automates billing, reducing errors. Tiered Billing Rates accommodate different billing rates based on tasks or services. Unit Conversion for Travel Time ensures accurate billing for caregiver travel time. Task Specific Rates allow for customized billing rates. Automatic Balance Transfers simplify balance transfers between accounts.

Payroll: According to the vendor, MEDsys helps agencies manage staff payroll and export payroll data effortlessly. The Payroll Addition and Expenses feature allows for the addition of payroll items and expenses. Union Payroll functionality supports payroll management for agencies with unionized staff. Shift Differentials enable the calculation of different pay rates based on shifts or timeframes. Holiday and Overtime features automate the calculation of holiday and overtime pay. Payable Sleep and Wait Time functionality ensures accurate calculation and payment for sleep and wait time. Custom Exports are available for customized payroll data exports.

Marketing: MEDsys provides tools to monitor agency performance and growth. The Lead Tracking feature helps track and manage leads throughout the sales cycle. Lead Reports provide detailed information and analytics on lead generation and conversion. Revenue Reports offer insights into agency revenue, profitability, and financial performance. Referral Source Analysis helps identify effective referral sources. Activity Logs keep a record of all marketing activities and interactions.

Mobile Visit Verification (MVV): MEDsys offers a mobile app for caregivers, providing electronic visit verification (EVV) capabilities. Caregivers can track and verify visits using the MVV app, reducing paperwork. EVV features include No Show and Exception Alerts for missed or exceptional visits. Care Plan Tasks can be accessed and updated through the MVV app, improving communication and care coordination. Live Chat functionality allows for real-time communication. Client and Staff Signatures can be captured electronically. Electronic Forms enable the conversion of paper forms into electronic health records, reducing paperwork.