Messagely

Messagely is a comprehensive all-in-one solution designed to help online businesses drive growth. According to the vendor, Messagely enables businesses of various sizes to acquire, engage, and support customers more effectively. This versatile tool is utilized by a wide range of professions and industries, including e-commerce companies, SaaS companies, online service providers, digital marketing agencies, and customer support teams.

Key Features

Live Chat: According to the vendor, Messagely offers live chat support on websites, facilitating real-time communication with website visitors and potentially increasing customer engagement and satisfaction.

Chatbots: Messagely allows businesses to set up and customize chatbots, automating lead qualification and conversion processes. The vendor claims that this feature helps businesses provide 24/7 support and assistance to customers.

Targeted Messaging: Messagely enables businesses to send personalized messages to specific customer segments through various channels such as email, SMS, and push notifications. According to the vendor, this feature supports highly granular customer targeting based on actions and behavior.

Shared Inbox: Messagely provides a shared team inbox for managing customer communications. The vendor states that this feature consolidates emails, social media messages, live chat messages, and more, helping teams collaborate and respond to customer inquiries more efficiently.

Knowledge Base: According to the vendor, Messagely allows businesses to build a customizable knowledge base. This feature enables customers to access self-service support and find relevant information, potentially reducing support requests and empowering customers to resolve their own questions.

Live View & Website Visitor Tracking: Messagely provides real-time monitoring of website visitors, tracking visitor behavior, pages viewed, and actions taken. The vendor claims that this feature enables businesses to send customized messages to visitors in real-time, enhancing engagement and potentially driving conversions.

Bots for Meetings: Messagely automates the scheduling of sales meetings, qualifying leads and booking meetings without human intervention. According to the vendor, this feature increases efficiency and reduces back-and-forth communication.

Bots for Sales: Messagely assists with lead generation and outreach by automating lead qualification and routing to the sales team. The vendor claims that this feature helps businesses increase sales conversion rates.

Bots for Support: Messagely provides instant replies to frequently asked questions, reducing support workload and response time. According to the vendor, this feature enhances customer support and satisfaction.

Account Based Marketing: Messagely enables businesses to personalize messages for target accounts, helping fast-track accounts to the sales team. The vendor claims that this feature improves engagement and conversion rates for key accounts.