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Metasystems software has been a trusted tool for users for over 15 years, providing them with the ability to gauge building systems and …
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Product Details
- About
- Tech Details
What is Metasystems?
Metasystems Features
- Supported: CRM
- Supported: Financial Management
- Supported: Inventory Management
- Supported: Order Management
- Supported: Project Management
- Supported: Purchase Order Management
- Supported: Reporting/Analytics
- Supported: Supply Chain Management
- Supported: Bills of Material
- Supported: Document Management
- Supported: Quality Management
- Supported: Quotes/Estimates
- Supported: Supplier Management
- Supported: Repair Management
- Supported: Returns Management
- Supported: Warranty Claims Management
- Supported: Warranty Tracking
Metasystems Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Metasystems software has been a trusted tool for users for over 15 years, providing them with the ability to gauge building systems and make necessary adjustments. It has become the go-to resource when any climate-related issue occurs, allowing businesses to address and resolve these issues promptly. Customers appreciate the utility and effectiveness of Metasystems in supporting their business operations.
One of the key use cases of Metasystems is its ability to streamline various processes, from sales orders to payables and receivables. This has resulted in significant growth for businesses, as they are able to operate more efficiently and effectively. The integration of purchasing, inventory, job costing, and accounting in the software has been particularly beneficial, saving time and resources for organizations. Additionally, the software's data structures and functionality enable users to gain valuable insights by leveraging additional data.
The flexibility of Metasystems is another standout feature reported by users. The software can handle complex configurations and meet unique business requirements. For example, a cabinet door manufacturer with a wide range of door styles and options has found the software to be particularly beneficial. Moreover, Metasystems' customer service is highly regarded, with prompt assistance and timely answers to questions. The implementation process is smooth, with helpful and knowledgeable support from the Metasystems staff.
Overall, users have experienced significant operating efficiencies throughout their organizations through their usage of Metasystems. It offers large company functionality at a more affordable price range for small to medium-sized companies. Businesses have found that this software allows them to grow without encountering paperwork problems while meeting their specific needs reliably and cost-effectively.
Visually Appealing User Interface: Reviewers have consistently praised the visually appealing and easy-to-navigate user interface of Metasystems. Many users felt that this enhanced their overall experience with the software, making it more enjoyable to use.
Excellent Customer Support: Numerous reviewers have commended Metasystems for their excellent customer support. They reported quick responses from the customer support team when reporting bugs or requesting enhancements. This level of support has been appreciated by users as it ensures a smooth and efficient usage experience.
Flexibility and Customization: Users have expressed appreciation for the flexibility and customization options provided by Metasystems. The ability to customize the software to meet specific business needs, such as through features like the BOM configurator, has been mentioned by several reviewers. This flexibility allows businesses to tailor the software according to their unique requirements, improving its suitability for individual operations.
Limitations on modern technology: Some users have expressed that the software was built before business intelligence became a major consideration, leading to limitations in its capabilities in this area.
Significant amount of custom programming required: Several reviewers have mentioned that they had to invest a substantial amount of time and effort into custom programming in order to meet the specific needs of their company.
Inconsistent screens causing confusion: A number of users have reported that the screens in the software are not always consistent with key applications, which can lead to confusion and difficulty navigating the system.