MICE Operations

MICE Operations, developed by MICE Operations B.V., is an event management software designed to streamline and automate the operations of event venues, hotels, catering companies, and event planners. According to the vendor, this software provides a comprehensive set of tools for managing the entire event planning and execution process. These tools include event scheduling, online RFP (Request for Proposal) management, digital proposals, invoicing, worksheets, CRM (Customer Relationship Management), capacity charts, event dashboards, and integrations with other software systems. MICE Operations is said to be suitable for companies of all sizes, from small event venues to large hotel chains and event management companies. It is commonly used by professionals in the event venues, hotels, catering companies, event planners, and event management industries.

Event Planning: According to the vendor, MICE Operations offers a comprehensive event planning module that allows users to manage all aspects of event planning, including scheduling, room allocation, resource management, and attendee management.

Online RFP Tool: The vendor claims that MICE Operations provides an online Request for Proposal (RFP) tool, enabling users to create and manage RFPs directly from the system. Users can create customized RFP forms with pre-defined fields to gather all necessary information from clients.

Digital Proposals: MICE Operations allows users to create visually appealing and customizable digital proposals, according to the vendor. Users can enhance their proposals by easily adding images, videos, and other media to showcase their offerings.

Invoicing: The vendor states that MICE Operations includes an invoicing module that allows users to generate professional invoices quickly and easily. Users can create customizable invoice templates and automatically populate them with relevant event and client information.

Worksheets & Documents: MICE Operations provides a centralized location for managing all event-related documents and worksheets, according to the vendor. Users can create and store event worksheets, such as event schedules, floor plans, and catering orders.

CRM & Tasks: According to the vendor, MICE Operations includes a built-in CRM system that allows users to manage client information, communication history, and tasks. Users can track client interactions, including emails, phone calls, and meetings, all in one place.

Capacity Charts: MICE Operations offers capacity charts that enable users to manage and visualize event space availability, according to the vendor. Users can easily view and manage room capacities, set up different room configurations, and track availability in real-time.

Event Dashboard: The vendor claims that MICE Operations provides a centralized event dashboard that gives users an overview of all upcoming events. Users can view event details, including event dates, client information, and event status, all in one place.

Messages: According to the vendor, MICE Operations includes a messaging system that allows users to communicate with clients and team members directly from the system. Users can send and receive messages, attach files, and track message history.

Integrations: MICE Operations offers integrations with other software systems, according to the vendor. This allows for seamless data transfer and synchronization. Users can integrate MICE Operations with accounting software, CRM systems, and marketing automation tools to enhance productivity and streamline workflows.